About The Position

The Field Service Technician services, troubleshoots, and repairs compressed-air systems and other rotating equipment for customers. The role involves diagnosing equipment problems, recommending ways to improve reliability and efficiency, and identifying and selling repairs, upgrades, and preventive maintenance. The technician completes accurate service reports, maintains compliance, stocks a company-provided service vehicle with tools and parts, responds to urgent and emergency calls, and works to minimize customer downtime. The position also requires professional customer relationship-building, adherence to safety protocols, ongoing training, and flexibility to take on additional responsibilities. OTC provides technical training, operational support, and advancement opportunities.

Requirements

  • High school diploma or GED.
  • Mechanical aptitude; multi-craft experience is a plus.
  • Strong communication skills.
  • Self-starter with a positive attitude and organized work habits.
  • Valid driver's license.
  • Ability to pass a drug test and background check.
  • Physical ability to sit, stand, and bend for extended periods.
  • Coachability and eagerness to learn.

Nice To Haves

  • Experience servicing rotary screw, oil-free, and/or oil-flooded air compressors is preferred.
  • Multi-craft experience is a plus.

Responsibilities

  • Service, troubleshoot, and repair air compressors, pumps, gearboxes, and other rotating equipment.
  • Diagnose issues and recommend solutions to improve reliability and efficiency.
  • Identify and sell repairs, upgrades, and preventive maintenance.
  • Complete accurate service reports and maintain compliance.
  • Keep the service vehicle stocked with tools and parts.
  • Respond to urgent and emergency service calls and minimize downtime.
  • Represent OTC professionally and build strong customer relationships.
  • Follow safety protocols and stay current through ongoing training.
  • Take on additional responsibilities as needed.

Benefits

  • Medical, dental, and vision coverage.
  • Short- and long-term disability coverage.
  • Life insurance.
  • Wellness discount.
  • Stipend for safety shoes and glasses.
  • 401(k) savings plan with an employer match of 50% on the dollar up to 6%.
  • Referral bonuses.
  • Relocation assistance.
  • Paid time off (PTO).
  • Tuition assistance.
  • Technical training and career advancement opportunities.
  • Company-provided vehicle.
  • Spiff programs for extra earning potential.
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