Field Service Technician II - Louisville, KY

Baxter•Shelbyville, KY

1d•Onsite

About The Position

The Field Service Technician II prepares a wide range of rental and customer-owned medical products for patient use by cleaning and disinfecting equipment, performing operational function checks, and making minor repairs. The role also troubleshoots and repairs electronic, hydraulic, and pneumatic systems and malfunctioning components on assigned products. The technician provides timely, professional delivery, removal, and service support for products at service centers and customer accounts, including on-call coverage that may be required 24/7 and involve weekends, holidays, and customer visits. The position involves direct customer contact and safely operating a company vehicle. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m., with flexibility to work a variety of shifts. The role is based in hospital and service-setting environments, where biohazards may be present. The listed salary range is $48,000–$66,000. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

Be at least 21 years of age.
High school diploma or GED.
Valid driver's license and acceptable driving record.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Ability to troubleshoot devices and repair malfunctioning components.
Ability to use appropriate tools to make required adjustments and repairs.
Ability to load, unload, and remove medical products weighing up to 1,680 pounds.
Ability to safely operate a company vehicle, including vehicles up to a 26,000-pound truck.
Must wear required personal protective equipment, including safety shoes, eye protection, gloves, and protective clothing.
Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

Technical or trade school training.
DOT physical card; assistance is provided.
Experience with FDA-regulated products.
Customer service experience.

Responsibilities

Clean and disinfect Baxter and non-Baxter medical products and perform operational function checks to prepare products for patient use.
Troubleshoot and repair electronic, hydraulic, and pneumatic systems on assigned products.
Diagnose devices and repair malfunctioning components using appropriate tools and adjustments.
Provide on-call coverage, potentially up to 24/7, including weekends and holidays and visits to customer accounts as needed.
Deliver, remove, and provide service support for products at service centers and customer accounts in a timely and professional manner.
Generate service revenue and complete activities required under service contracts.
Load, unload, and remove medical products weighing up to 1,680 pounds.
Safely operate a box truck or company car, from a cargo van up to a 26,000-pound truck.
Wear required personal protective equipment while working in environments where biohazards may be present.

Benefits

Medical insurance and dental coverage beginning on day one for eligible roles.
Vision insurance.
Basic life, accident, short-term disability, long-term disability, and business travel accident insurance.
Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
401(k) retirement savings plan with employee contributions and company matching.
Flexible Spending Accounts.
Educational assistance programs.
Paid holidays.
Paid time off ranging from 20 to 35 days based on length of service.
Family and medical leaves of absence.
Paid parental leave.
Commuting benefits.
Employee Discount Program.
Employee Assistance Program.
Childcare benefits.