Field Service Technician II - Louisville, KY

Baxter International Inc.•Shelbyville, KY

2d•$48,000 - $66,000•Onsite

About The Position

The Field Service Technician II prepares rental and customer-owned medical products for patient use, including Baxter and non-Baxter products. The role involves cleaning and disinfecting equipment, performing operational function checks, troubleshooting electronic, hydraulic, and pneumatic systems, and completing minor repairs. The technician also delivers, removes, and services products at service centers and customer accounts, provides direct customer support, and safely operates company vehicles. The position may require on-call coverage and customer visits at any time, including weekends and holidays. The role is based in hospital and service-setting environments. The scheduled shift is Monday through Friday, 8 a.m. to 5 p.m., with flexibility to work a variety of shifts. The salary range is $48,000–$66,000. Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.

Requirements

Must be at least 21 years of age.
High school diploma or GED.
Valid driver's license and driving record.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Ability to safely load, unload, and remove medical products weighing up to 1,680 pounds.
Ability to safely operate company vehicles, including vehicles up to a 26,000-pound truck.
Must wear personal protective equipment, including safety shoes, eye protection, gloves, and protective clothing.
Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

Technical or trade school training.
DOT physical card; assistance is provided.
Experience with FDA-regulated products.
Experience in customer service.

Responsibilities

Troubleshoot and repair electronic, hydraulic, and pneumatic systems on assigned products.
Troubleshoot devices and repair malfunctioning components.
Use appropriate tools to make required adjustments and repairs.
Provide on-call coverage, potentially up to 24/7, including weekends and holidays, and visit customer accounts as needed.
Load, unload, and remove medical products weighing up to 1,680 pounds.
Generate service revenue and complete activities required under service contracts.
Safely operate company vehicles, including a box truck or car ranging from a cargo van to a 26,000-pound truck.
Clean and disinfect medical products and perform operational function checks to prepare them for patient use.
Deliver, remove, and provide service support for products at service centers and customer accounts in a timely and professional manner.

Benefits

Dental, medical, and vision insurance.
Paid time off and paid holidays.
Paid parental leave.
Basic life, accident, short-term disability, long-term disability, and business travel accident insurance.
Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
401(k) Retirement Savings Plan with employee contribution options and company matching.
Flexible Spending Accounts.
Educational assistance programs.
Family and medical leaves of absence.
Commuting benefits.
Employee Discount Program.
Employee Assistance Program.
Childcare benefits.