Dispensary Assistant General Manager
King City Gardens • Camp Washington, OH2d • Onsite
Dispensary Manager Jobs
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Dispensary Assistant General Manager
King City Gardens • Camp Washington, OH3d • OnsiteDispensary General Manager
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Eastbound Collective • Torrington, CT33d • OnsiteCannabis Dispensary Manager
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Iowa Cannabis Company • Council Bluffs, IA66d
Dispensary Assistant General Manager
King City Gardens•Camp Washington, OH
•Onsite
About The Position
The Assistant General Manager (AGM) supports the General Manager across all aspects of dispensary performance. The role promotes operational excellence, regulatory compliance, financial performance, inventory integrity, and exceptional guest experiences while developing high-performing teams. The AGM acts as General Manager when needed and helps execute company initiatives, coach leaders, and maintain The Garden’s culture of accountability. King City Gardens (KCG) is a rapidly growing, locally and veteran-owned cannabis company founded in 2023. It serves medical and recreational cannabis markets and operates three dispensaries under The Garden brand.
Requirements
- Three or more years of retail leadership experience.
- Experience leading teams, coaching performance, and managing KPIs.
- Leadership, team development, and performance coaching skills.
- KPI tracking and sales performance management skills.
- Knowledge of POS systems and Microsoft Office.
- Strong communication, organization, and problem-solving skills.
- Ability to maintain regulatory compliance and operational standards.
- Ability to resolve guest concerns and support a positive customer experience.
- Must be at least 21 years old, pass a background check, and obtain and maintain a DCC employee badge.
- Ability to meet background screening requirements consistent with Ohio cannabis industry standards.
- Ability to stand for extended periods and lift up to 25 pounds.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Nice To Haves
- Familiarity with METRC and Dutchie.
- Strong understanding of dispensary operations and cannabis compliance.
Responsibilities
- Ensure compliance with Ohio Division of Cannabis Control (DCC) regulations, company SOPs, and security requirements.
- Support METRC compliance, inventory controls, audits, and corrective action plans.
- Maintain audit-ready documentation and investigate operational discrepancies.
- Lead daily store operations and ensure efficient opening and closing procedures.
- Support labor management, scheduling, payroll accuracy, and productivity goals.
- Drive sales performance using KPIs, including average order value (AOV), units per transaction (UPT), loyalty capture, and customer service metrics.
- Recruit, onboard, coach, and develop supervisors and team members.
- Conduct one-on-one coaching, performance evaluations, and development planning.
- Promote accountability, recognition, and succession planning.
- Ensure guests receive compliant, educational, and welcoming service.
- Resolve escalated guest concerns professionally.
- Coach teams on product knowledge, sales behaviors, and service standards.
- Review daily operational reports and KPIs.
- Partner with leadership to identify opportunities for operational improvement.
- Communicate results and action plans across the leadership team.
- Perform other duties as assigned.
Benefits
- Health plan eligibility for full-time associates after 30 days.
- Vision plan eligibility for full-time associates after 30 days.
- Dental plan eligibility for full-time associates after 30 days.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
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Frequently Asked Questions
Common questions about Dispensary Manager careers and jobs.
Based on current job postings on Teal, the average Dispensary Manager salary in the US is approximately $67,000 per year, with a typical range of $52,000 to $83,000.
