Dispatcher Jobs

About The Position

Requirements

• High school diploma or equivalent
• 1–2 years of dispatching experience in a service-related industry
• Excellent customer service skills
• Professional communication skills (verbal, written, phone, email)
• Proficient computer skills, including Microsoft Office
• Detail-oriented, self-motivated, and able to perform under pressure

Nice To Haves

• Mechanical aptitude with an understanding of construction equipment
• Bilingual English/Spanish

Responsibilities

• Coordinate repairs in the field by scheduling technicians and ensuring timely response
• Communicate with customers and sales reps regarding repair status
• Open, edit, review, and invoice work orders
• Coordinate parts orders and component repairs to support field service jobs
• Monitor field service expenses, technician overtime, and job progress
• Address customer complaints and ensure prompt resolution
• Support the service team with accurate documentation and updates

Benefits

• Great Work-Life Balance
• On-Premise Clinic
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability with an Industry Leader
• Medical
• Dental
• Vision
• Life
• Fidelity 401(k) with Employer Match
• Paid Vacation
• Sick Time
• Holidays