Logistics Dispatcher

Kapco Career•Grafton, WI

1d•Onsite

About The Position

Kapco Metal Stamping is hiring a Logistics Dispatcher for its Grafton, Wisconsin location. This skilled, non-exempt position oversees the logistics dispatch team and coordinates daily truck routes to control costs while meeting customer scheduling needs. The dispatcher uses routing software, communicates with drivers, and responds to last-minute changes while helping ensure compliance with OSHA and DOT regulations and meeting internal and external customer needs. The role works with Kapco’s drivers and transportation equipment and may provide backup planning support as needed.

Requirements

Experience leading a team or group.
Strong leadership and organizational skills, with the ability to communicate effectively at all levels of the organization.
Strong problem-solving skills and ability to multitask.
IT skills, including experience with MS Office.
Effective written and oral communication skills.
Cooperation, responsiveness, dependability, and an appropriate attitude when working with others.
Ability to meet attendance expectations and attain individual written goals.
Conformance to company personnel, safety, quality, and housekeeping policies, procedures, and practices.

Responsibilities

Develop daily delivery routes and maintain contact with drivers throughout the day.
Use routing software and adjust routes to accommodate customer needs and last-minute schedule changes.
Follow OSHA and DOT rules and regulations and provide guidance on them.
Understand Hours of Service, electronic logs, Driver Vehicle Inspection Reports, and Cyntrx.
Collaborate with the team to modify routes and resolve delivery issues while maintaining positive internal and external customer relations.
Prioritize responsibilities in response to aggressive deadlines.
Evaluate special transportation, load-planning, and carrier-assignment needs based on customer requests and expectations.
Build strong relationships with drivers and customers to help manage last-minute schedule changes.
Ensure department personnel properly apply and follow work and safety procedures, rules, and regulations.
Understand NMFC and freight classes.
Create Bills of Lading and company pack lists.
Perform backup planner duties as needed.
Perform other duties as assigned.