Logistics Coordinator / Dispatcher

Vital Delivery Solutions • Woburn, MA

9d • $18 - $21 • Onsite

About The Position

Vital Delivery Solutions is seeking a dispatcher/customer service representative to join its team. The ideal candidate is driven, enthusiastic, detail-oriented, and able to work well with a team. Prior experience is helpful but not required; all required training will be provided. The role involves answering calls and emails, billing and dispatching deliveries using software, monitoring dispatch activity and deadlines, supporting drivers, handling paperwork, and providing customer service. Benefits are available after 90 days of full-time employment. The work location is in person.

Requirements

• Must be reliable and dependable.
• Comfortable using a smartphone.
• Excellent customer service skills.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently.
• Must have a clean driving record.
• Must have a clean criminal history.
• Must provide proof of a valid driver's license.
• Must be able to lift up to 50 lbs.
• Fast learner.
• Fluent in Microsoft Office.
• Ability to work in a stressful, fast-paced environment.
• Must be able to multitask.

Nice To Haves

• Prior experience is helpful but not required.

Responsibilities

• Answer incoming calls.
• Manage incoming emails.
• Bill and dispatch deliveries using software.
• Manage and monitor the dispatch screen and deadlines.
• Assist drivers with questions.
• Verify and file completed paperwork.
• Provide customers with excellent customer service.
• Complete a daily shift checklist.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Paid holidays
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed