Logistics Dispatcher

Worldnet International Couriers Inc • New York, NY

16h • $22 - $24

About The Position

The Dispatcher is responsible for ensuring that all collections and deliveries are completed. This role monitors driver activities and helps ensure goods are collected and delivered safely, promptly, and in accordance with company policies. The position involves coordinating on-demand and scheduled deliveries, supporting drivers when environmental factors may cause delays, communicating with internal departments, vendors, and airlines, and using the current TMS to dispatch and track shipments. The role also includes reviewing trip sheets and proof-of-delivery entries and performing daily inspections of company vehicles.

Requirements

• High school diploma or GED, or an equivalent combination of education and experience sufficient to perform the essential duties.
• At least 1 year of prior dispatch experience in the logistics field.
• Professional knowledge of navigating the NYC area, including JFK and LGA airports.
• Proficiency with MS Office, Windows OS, email, and internet usage and research.
• Flexibility with shift and schedule.
• Ability to lift up to 70 pounds.
• Ability to assist with loading and unloading cargo into vehicles.
• Ability to sit, talk, and hear.
• Ability to function in a work environment with a moderate noise level and constant activity.

Responsibilities

• Communicate with drivers to arrange on-demand and on-time deliveries.
• Provide drivers with solutions for environmental factors that could delay collections and deliveries.
• Maintain communication with all departments to support successful shipments.
• Communicate with vendors and airlines to request information as needed.
• Ensure communication between drivers and dispatch is clear, concise, and professional.
• Monitor the collection screen and dispatch jobs promptly according to company standards using the current TMS.
• Verify all notes and instructions before dispatching a driver to a job.
• Ensure airport shipments are collected promptly using the current TMS.
• Review trip sheets throughout the day to ensure shipments are delivered on time and proof-of-delivery entries are completed.
• Perform daily inspections of company vehicles to ensure they are clean, smoke-free, and free of new damage.

Benefits

• A $1,000 sign-on bonus, paid as $500 after 3 months of full-time employment and $500 after 6 months of full-time employment.
• Robust benefits package.
• Competitive compensation.
• Opportunity to grow and develop in a supportive environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED