Logistics-Dispatcher

Stoughton Trailers, LLC•Evansville, WI

6d•$43,700 - $62,600•Onsite

About The Position

The Logistics Dispatcher supports daily manufacturing and transportation operations by coordinating trailer movements, maintaining accurate records, communicating with customers and staff, and helping ensure safety, security, and quality. The role involves interacting with customers by telephone, email, and in person; assisting with delivery issues and pick-ups; directing emergency vehicles and facilitating communications when needed; and registering and guiding visitors. The dispatcher also maintains shift, customer-interaction, inventory, and trailer-location records; completes trailer exit checklists with carrier drivers; documents trailer moves; and submits quality issue notifications. The position requires working safely and efficiently around moving vehicles and adapting to varied weather conditions, including cold, snow, rain, and heat. The dispatcher performs daily inspection checklists for an assigned vehicle, manages keys and equipment lists, answers internal and external calls, and handles administrative tasks such as filing, records retention, copying, scanning, and paperwork distribution. The schedule is Monday through Thursday, 5:30 p.m. to 4:00 a.m. Overtime may be required. The employer describes advancement opportunities after 90 days and provides weekly pay and a range of benefits.

Requirements

High school diploma, GED, or technical school education.
At least 2 years of related experience in a manufacturing environment.
Valid driver's license.
Safe driving skills and a good driving record.
Fluency in English.
Ability to work independently and without supervision.
Strong time-management skills and ability to balance conflicting demands.
Ability to operate two-way and emergency radio systems.
Self-motivated, driven, and positive attitude.

Responsibilities

Interact courteously with customers by telephone, email, and in person, including during pick-ups and when addressing delivery issues.
Handle emergencies calmly, direct emergency vehicles, and facilitate communications when required.
Maintain a daily shift log and share key information with the security guard at the end of the shift.
Complete trailer exit checklists with carrier drivers and electronically store the data with the Bill of Lading.
Submit quality issue notifications to the Quality Department.
Record customer interactions, inquiries, complaints, and comments legibly.
Record, document, and enter data for trailer moves.
Maintain inventory and location records for finished goods and other trailers as needed.
Escalate unresolved issues to a supervisor.
Register visitors and guide them to entry points.
Answer internal and external calls.
Read and interpret documents and instructions.
Conduct daily vehicle inspection checklists for the assigned vehicle.
Perform duties safely, efficiently, and on time, with attention to accuracy and productivity and in accordance with company policies.
Help the team produce quality products.
Maintain regular and timely attendance.
Work overtime when required.
Protect the safety of people working near moving vehicles.
Manage key and equipment lists.
Perform additional administrative duties, including filing, records retention, copying and scanning documents, and distributing paperwork.
Follow company policies and procedures and perform other duties as assigned.
Adapt to varied conditions, including cold, snow, rain, and heat.