Dispatcher

Copart • Magna, UT

1d

About The Position

The Dispatcher is responsible for timely and accurate dispatch of sub-haulers for vehicle pickup and delivery while providing excellent customer service. The role involves coordinating dispatches within company timelines, ensuring vendors meet company requirements, supporting seller and member communications, and maintaining dispatch-related records and office processes. The Dispatcher also helps manage vendor relationships, solicits business, and uses cost-effective vendors to support budget objectives. Occasional overtime may be needed.

Requirements

• Two years of dispatch experience.
• One year of customer service experience.
• High school diploma or GED preferred.
• Excellent customer service skills and attitude.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Excellent time-management skills.
• Typing speed of 45 words per minute.
• Basic ten-key proficiency.
• Basic math skills.
• Computer proficiency, including MS Suite experience.
• Ability to operate office equipment.
• Ability to multitask.
• Ability to work in a fast-paced, diverse environment.
• Strong attention to detail.
• Knowledge of the geographical area and ability to read maps.
• Ability to work with minimal supervision.
• Occasional overtime as needed.

Nice To Haves

• Bilingual skills.

Responsibilities

• Make outbound calls to pickup locations and sellers.
• Dispatch sub-haulers for vehicle pickup and delivery within company timelines.
• Ensure sub-haulers meet company requirements before dispatching.
• Solicit business.
• Use cost-effective vendors to meet company budget objectives.
• Educate sub-haulers on company policies and procedures.
• Maintain and archive documents.
• Answer phone calls.
• Collect payments on member deliveries.
• Comply with safety requirements and enforce regulations.
• Print checks and reports as needed.
• Monitor incoming documents on the fax machine.
• Manage vendor relationships.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Employee Stock Purchase Plan (ESPP).
• Employee Assistance Program at no cost to the employee.
• Vacation and sick pay.
• Paid company holidays.
• Life and AD&D insurance.
• Employee discounts.
• Other employee benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED