Disability Specialist Jobs

About The Position

Requirements

• Thorough and detail-oriented.
• Professional demeanor.
• Customer-oriented disposition.
• Positive attitude and ability to interact well with employees.
• Excellent communication skills.
• Consistent dependability and attendance.
• Confidentiality and discretion.
• Ability to conduct and interpret HIPAA and privacy guidelines.
• Solid organizational skills, including multitasking and time management.
• Flexibility to adapt to frequent changes in the industry and office.
• High school diploma or equivalent required.

Responsibilities

• Act as a main contact for communicating and collaborating with assigned accounts.
• Review and verify FMLA and disability forms for validity and compliance with HIPAA, HITECH, and other applicable requirements.
• Verify patient information in assigned accounts’ EMR systems using key patient identifiers to ensure records match the correct patient and requested scope.
• Confirm request information and request additional documentation from patients or requesters to process pending forms.
• Retrieve and complete forms accurately and in compliance with company policies, procedures, and state and federal regulations.
• Follow workflows specific to assigned accounts.
• Provide and log detailed, accurate information for each processed form in accordance with company policies and procedures.
• Update and maintain an accurate Accounting of Disclosures for activities and processes associated with form completion.
• Provide customer service to patients and clients while protecting patient privacy.
• Handle high call volumes while maintaining service and professionalism.
• Meet established production and quality goals while managing accounts within established turnaround times.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) plan