Aging & Disability Resource Program Specialist

Northwest Regional Council•Mount Vernon, WA

1d•$28 - $37•Hybrid

About The Position

Northwest Regional Council (NWRC) is seeking an Aging & Disability Resources Program Specialist for its Skagit office. NWRC serves Island, San Juan, Skagit, and Whatcom counties and focuses on aging and disability services, behavioral health and recovery, and partnerships between healthcare and social services. The Aging and Disability Resources program primarily assists older people and people who need long-term care by providing information and referral services. In partnership with clients and the community, it connects people with resources such as Meals on Wheels, respite care, care planning, and caregiving support. The Program Specialist provides clients and their families with information about services, products, and resources available through social service agencies, medical providers, and community partners in the aging and disability network. The specialist screens clients for services, makes referrals to appropriate resources, and provides general assistance. This is a full-time, permanent, non-exempt position. The schedule is developed with the Community Programs Supervisor and includes regular in-person work at the Skagit office, with optional remote days. NWRC offers alternative work schedules and a hybrid work environment. The hourly pay range is $28.49–$37.17.

Requirements

Bachelor’s degree in human services or a related field and two years of volunteer or paid experience providing direct human or social services; or two years of relevant college coursework and four years of volunteer or paid human services experience. An equivalent combination of education and experience may be considered.
Interpersonal communication, client assessment, problem-solving, organization, time management, and activity documentation skills.
Ability to manage multiple tasks with repeated interruptions in a shared office space and meet regular deadlines.
Ability to use computers and software, including Microsoft Office, an Access database, the internet, and email.
Ability to maintain the confidentiality of client information and financial records.
Ability to establish and maintain effective working relationships with coworkers, government service representatives, community partners, businesses, and the public, using courtesy, tact, and good judgment.
Public speaking skills and ability to present to groups.
Sensitivity to the needs and values of diverse groups of people.
Valid driver’s license, a vehicle available for work-related travel, and appropriate liability insurance.
Must become AIRS Certified during the second year of employment, after one full year of employment.

Nice To Haves

Knowledge of Alzheimer’s disease and dementia.
Russian or Spanish speaking skills or fluency.

Responsibilities

Provide clients and their families with information about services, products, and resources available through social service agencies, medical providers, and community partners.
Screen clients for services.
Refer clients to appropriate resources.
Provide general assistance to clients and families.
Work with the Community Programs Supervisor to develop a schedule that includes regular in-person time in the Skagit office and optional remote days.

Benefits

Employer-paid medical coverage for the employee and employer contributions toward dependent medical coverage, with multiple plan options.
Employer-paid dental and vision coverage for the employee and eligible dependents, with multiple plan options.
Washington State Public Employees Retirement System (PERS 2 or PERS 3).
Employer-paid Employee Assistance Program for the employee and dependents.
Life and long-term disability insurance, with voluntary buy-up options.
Vacation leave accrued at 8 hours per month, increasing with longevity.
Sick leave accrued at 8 hours per month.
13 paid holidays annually.
3 paid wellness days annually.
Voluntary flexible spending plans for health and/or child and elder care.
Voluntary deferred compensation program.
Alternative work schedules.
Hybrid work environment.
4% premium pay for Certified Social Services Interpreters.
Annual pay-step increases subject to satisfactory performance and consideration of cost-of-living adjustments subject to Governing Board approval.
NWRC meets the Public Service Loan Forgiveness definition of a public service organization.