Program Coordinator - Disability Specialist

University of Illinois Springfield•Springfield, IL

About The Position

The Program Coordinator - Disability Specialist coordinates daily operations of the Office of Disability Services (ODS) Testing Center and ensures students with disabilities receive appropriate academic accommodations for exams. The role oversees exam scheduling, ensures Testing Center rules and regulations are followed, and communicates rules to professors. It also provides initial intake for students seeking ODS services, reviews documentation, and issues academic accommodation letters. The coordinator works with students, faculty, staff, student employees, and the director to implement ODS goals, resolve conflicts, support accessible testing, and uphold university policies and procedures. The position also serves as a liaison to campus and university units and represents ODS at events. The minimum starting salary is $23.03 per hour for a 7.5-hour day. The position is intended to be eligible for benefits, including health, dental, vision, and life insurance, a retirement plan, paid time off, and tuition waivers for employees and dependents.

Requirements

Bachelor’s degree.
One year (12 months) of education, training, and/or work experience in the area of specialization; a master’s degree in an area consistent with the duties may substitute for one year of work experience.
Skill in oral and written communication.
Ability to work in a fast-paced environment and handle stressful situations and people.

Nice To Haves

One year of experience working with Excel database scheduling.
Experience managing an office and student employees.
At least seven years of experience involving positions of increasing responsibility, including at least two years of direct experience working with students with disabilities and detailed knowledge of the Americans with Disabilities Act and Section 504 as they relate to accommodations for college and university students.

Responsibilities

Coordinate daily operations of the ODS Testing Center, work with students, staff, and faculty to implement its goals and objectives, resolve conflicts, and support efficient operations.
Maintain the Testing Center exam spreadsheet and keep the exam schedule updated; contact professors or students about exam changes.
Provide students using accommodated testing with assistance or arrange assistance from student employees.
Conduct initial intake for new students seeking ODS services and meet with new and registered students to review and approve documentation.
Prepare and issue academic accommodation letters to students.
Collaborate with students and professors to ensure requested academic accommodations are provided.
Collaborate with staff on alternate text formats and alternate test scheduling.
Assist with testing, including proctoring exams, scribing, or reading exams.
Follow up with registered students and professors to ensure academic accommodations are implemented throughout the semester.
Listen to and address student concerns about classroom accommodations.
Work with the director to compile and analyze data and statistics for the Office of Disability Services.
Ensure ADA compliance and follow best practices.
Serve as a liaison to campus and university units and represent ODS at internal and external events, including orientations, open houses, presentations, and graduation.
Perform other duties as assigned.