Associate Disability Specialist

Cleveland-Cliffs Steel•West Chester, PA

1d•Onsite

About The Position

Cleveland-Cliffs Steel has an immediate opportunity for an Associate Disability Specialist in West Chester, Ohio. The role provides administrative support to the Disability Management department. The ideal candidate has prior administrative support experience, strong computer skills, and high-level critical thinking ability. The position involves managing tasks according to deadlines; communicating with employees, business partners, and people at all organizational levels; handling claim intake and related tasks; protecting employee privacy and information containing Protected Health Information; and supporting the department's routine administrative operations. Other duties may be assigned.

Requirements

High school diploma or GED.
Two years of work experience in an administrative environment.
Excellent written and verbal communication skills.
Solid computer skills in Word, Excel, Outlook, and Teams.
Ability to maintain a high level of confidentiality.
Self-starter able to work with minimal supervision in a team environment.

Nice To Haves

Post-secondary education in a business field.
Experience with HIPAA-protected information.
Experience with Insurance, Benefits, or Human Resources.
Experience with Workday.

Responsibilities

Manage tasks according to deadlines.
Communicate with all levels of the organization, employees, and business partners through written, oral, electronic, and in-person communication.
Handle claim intake and associated tasks.
Maintain employee privacy and documents containing Protected Health Information.
Compile benefit forms and documentation mailings.
Manage the shared department email inbox.
Answer the general phone line and transfer calls and voicemails.
Manage distribution of the internal fax system.
Maintain and order department supplies.
Maintain the department phone tree.
Compile, submit, and track invoices for approval and payment.
Maintain historical files according to the retention schedule.
Perform other duties as assigned.