Associate Disability Specialist

Cleveland-Cliffs•West Chester, PA

About The Position

Cleveland-Cliffs Steel has an immediate opportunity for an Associate Disability Specialist in West Chester, Ohio. The role provides administrative support to the Disability Management department. The ideal candidate has prior administrative support experience, strong computer skills, and high-level critical thinking ability. Cleveland-Cliffs describes itself as the largest flat-rolled steel company and largest iron ore pellet producer in North America, with operations spanning mined raw materials, direct reduced iron, ferrous scrap, steelmaking, and downstream finishing, stamping, tooling, and tubing. The company offers a total compensation package that includes competitive pay with a variable compensation opportunity, health insurance, a retirement plan, education assistance, paid time off, and more. Cleveland-Cliffs is committed to providing reasonable accommodations to individuals with disabilities and is an equal opportunity, drug-free workplace. Pre-employment screening is conducted as a condition of employment.

Requirements

High school diploma or GED.
Two years of work experience in an administrative environment.
Excellent written and verbal communication skills.
Solid computer skills in Word, Excel, Outlook, and Teams.
Ability to maintain a high level of confidentiality.
Self-starter able to work with minimal supervision in a team environment.

Nice To Haves

Post-secondary education in a business field.
Experience with HIPAA-protected information.
Experience with Insurance, Benefits, or Human Resources.
Experience with Workday.

Responsibilities

Manage tasks according to deadlines.
Communicate with all levels of the organization, employees, and business partners through written, oral, electronic, and in-person communication.
Handle claim intake and associated tasks.
Maintain employee privacy and documents containing Protected Health Information.
Compile benefit forms and documentation mailings.
Manage the department's shared email inbox.
Answer the general phone line and transfer calls and voicemails.
Manage distribution of the internal fax system.
Maintain and order department supplies.
Maintain the department phone tree.
Compile, submit, and track invoices for approval and payment.
Maintain historical files according to the retention schedule.
Perform other duties as assigned.