Director Of Operations Jobs

About The Position

Requirements

• Bachelor’s degree required.
• Extensive relevant industry experience, including experience managing staff in a pharmaceutical and/or biotechnology environment.
• Significant experience delivering global clinical trials across internal and outsourced operating models.
• Proven success in clinical operations delivery and the ability to translate science into robust operational delivery plans.
• Strong understanding of the drug development process and proven expertise in global clinical trial execution and management.
• Knowledge of global regulatory requirements and ICH GCP principles as they relate to clinical trial execution and the business.
• Extensive understanding of and experience in the assigned territory.

Nice To Haves

• Advanced degree.

Responsibilities

• Provide strategic and operational direction for country-level clinical trial execution across development phases, ensuring delivery against timelines, quality standards, and budget targets.
• Apply an enterprise perspective to decision-making and support BMS in maintaining a competitive industry advantage.
• Lead internal affiliate communication and alignment regarding BMS clinical trial strategy.
• Lead Clinical Operations professionals, including oversight of Line Managers, Clinical Trial Managers, and Country Coordinators.
• Build and sustain a high-performing team through hiring, performance management, succession planning, coaching, and development.
• Promote a diverse, integrity-focused workplace culture that encourages coaching and accountability.
• Assess cluster demand and priorities, optimize team resources, and respond to changes in priorities.
• Set cluster goals and evaluate progress against committed clinical trial milestones.
• Approve key operational delivery elements, including country site and enrollment targets.
• Approve study fee funds and payments within the grant of authority.
• Maintain understanding of the local regulatory environment and guide optimal trial delivery.
• Support preparation for and conduct of quality audits and regulatory inspections.
• Support development and implementation of Corrective and Preventative Actions for local issues.
• Develop productive cross-functional relationships and influence stakeholders at different organizational levels.
• Serve as a key contact for FSP staff and ensure alignment with operational and strategic priorities.
• Represent the company with external partners, including industry bodies, investigators, site staff, and local authorities.
• Represent RCO and GDO in affiliate-level leadership discussions.
• Manage conflict resolution, problem-solving, and crisis situations.
• Identify improvement areas and contribute to the ongoing refinement of processes, systems, and strategies.
• Contribute to global, regional, and country initiatives, ensuring regional considerations and operational implications are captured.

Benefits

• Wellbeing support.
• Retirement and financial protection benefits.
• Medical, dental, vision, life, and disability insurance offerings.
• Flexible Time Off for eligible U.S.-based exempt employees, subject to manager approval.
• 11 paid company holidays each year.
• For specified employee groups, 160 hours of paid vacation annually for new hires, 11 paid company holidays, and 3 optional holidays.
• Depending on eligibility, paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs.
• Eligible employees receive an annual Global Shutdown between Christmas Day and New Year's Day.
• Potential eligibility for discretionary incentive cash and stock opportunities.