Regional Director Of Operations
About The Position
The Regional Director of Operations provides leadership and oversight for facilities within the assigned region, ensuring quality resident care, regulatory compliance, financial performance, and operational efficiency. The position develops facility administrators, promotes a positive workplace culture, and holds leaders accountable for achieving facility, regional, and Company goals. The role involves regional leadership, facility visits and audits, compliance and quality oversight, administrator development, staffing and workplace culture support, financial management, and oversight of the state Personal Care program. The Director collaborates with regional and executive leadership and other departments, reports on performance and operational matters, provides on-call guidance, coordinates leadership coverage, and may serve as an interim administrator when appropriate. Daily travel throughout the assigned region is required, with occasional overnight stays.
Responsibilities
- Establish clear goals, communicate expectations, monitor results, and guide facility leaders in resolving challenges and implementing Company initiatives.
- Conduct regular facility visits and audits, evaluate operational performance, and ensure corrective action plans are completed.
- Monitor adherence to Company policies, ethical standards, and applicable laws and regulations; collaborate with the Regional Nurse to support clinical compliance and resident care practices.
- Recruit, select, train, coach, and evaluate facility administrators; address performance concerns and implement disciplinary action when necessary.
- Support recruitment, retention, employee engagement, customer service, and team development while ensuring administrators maintain a positive, accountable work environment.
- Assist with budget development, monitor fiscal performance, safeguard physical and financial assets, and ensure timely, cost-effective purchasing of essential supplies.
- Support implementation and accurate administration of the state Personal Care program to meet resident needs and appropriately utilize available funding.
- Work with regional and executive leadership, Nursing, Human Resources, and the Referral Department to develop action plans and achieve organizational goals.
- Participate in weekly Management Office meetings and facility leadership meetings.
- Provide monthly performance reports and communicate audit findings, operational concerns, and progress to executive leadership and ownership.
- Provide on-call guidance, coordinate administrator coverage during absences or vacancies, and serve as interim administrator when appropriate or arrange interim leadership.
- Travel daily throughout the assigned region, with occasional overnight stays.
- Perform other duties assigned by executive leadership and ownership.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
