Regional Director of Operations

Agemark Management • Sacramento, CA

8d

About The Position

Agemark Senior Living is seeking an experienced Regional Director of Operations to lead a portfolio of senior living communities across the region. This high-impact leadership role is responsible for fiscal management, staffing, compliance, and overall property success. The role partners closely with the Regional VP of Operations and property Executive Directors to build a success-oriented, accountable culture that puts residents, staff, and communities first. The position requires a strategic, hands-on leader who coaches teams, solves problems, and travels to properties where support is needed. The employee must live in Sacramento or the Bay Area and travel to properties at least monthly, with up to 75% travel required. The role may include extended travel to help manage properties without a leadership position and occasional support for other regions. Flexibility to work evenings and weekends as needed is expected.

The Regional Director provides operational guidance and direction to properties, supports financial and business performance, improves operational processes, and delivers accurate reports on regional operations. The role also supports the development and implementation of operational infrastructure, systems, and processes; mentors Executive Directors and property leadership teams; represents the company to clients, investors, and business partners; and assists with opening or acquiring properties. The position recruits and trains Directors and other leadership and management staff.

Senior living experience is required, along with at least two years of multi-site management and at least five years in a management-level role within the senior housing industry. The role also requires at least five years of staff-management experience and an administrator license, or the ability to obtain one within three months. A bachelor's degree in Marketing, Business, Public Health, Geriatrics, or a related field is preferred.

Agemark offers a collaborative, mission-driven culture, schedule flexibility, competitive salary and performance-based bonus opportunities, medical, dental, and vision insurance, an employee assistance program, a wellness stipend, a 401(k) with company match, flexible paid time off and paid holidays, leadership development, mentoring, growth opportunities, and professional development. The company also offers conferences, webinars and other educational opportunities, an annual Executive Summit and other company events, and support from coworkers, mentors, and senior leaders. The role offers the opportunity to make a meaningful impact on residents, families, and staff.

Requirements

• Senior living experience is required.
• At least 2 years of multi-site management experience is required.
• Minimum 5 years in a management-level role within the senior housing industry.
• Minimum 5 years managing staff.
• Administrator license required, or ability to obtain one within 3 months.
• Extensive knowledge of regulatory requirements, including state-specific regulations, OSHA, and fire codes.
• Strong leadership, strategic thinking, and financial management skills.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving skills, with the ability to maintain strict confidentiality.
• Ability to work independently and collaboratively across all levels of the organization.
• Flexibility to work evenings and weekends as needed and thrive in a fast-paced, ambiguous environment.
• Willingness to travel extensively, including occasional support for other regions.
• Must live in Sacramento or the Bay Area.

Nice To Haves

• Bachelor's degree in Marketing, Business, Public Health, Geriatrics, or a related field preferred.

Responsibilities

• Provide guidance, support, and direction to properties across the assigned region in alignment with the company's mission, vision, and core values.
• Drive properties to achieve and surpass sales, profitability, NOI, and business goals.
• Measure operational process effectiveness and identify areas for improvement.
• Deliver timely, accurate reports on the operating condition of the region.
• Collaborate with the VP of Operations and leadership team to develop and implement operational infrastructure, systems, and processes.
• Motivate, mentor, and coach Executive Directors and property leadership teams.
• Foster a success-oriented, accountable environment across the region.
• Represent the company with clients, investors, and business partners.
• Drive results in staff satisfaction, customer satisfaction, financial wellbeing, occupancy, and compliance.
• Help properties understand and manage their financials.
• Assist with opening or acquiring new properties.
• Help manage properties without a leadership position, including extended travel when needed.
• Recruit and train new Directors, leadership team members, and management staff.
• Communicate effectively across all levels of the organization.
• Travel to properties at least monthly, with up to 75% travel required.

Benefits

• Competitive salary and performance-based bonus opportunities
• Comprehensive medical, dental, and vision insurance
• Free employee assistance program (EAP)
• Wellness stipend
• 401(k) with company match
• Flexible paid time off
• Paid holidays
• Leadership development, mentoring, and growth opportunities
• Professional development through conferences, webinars, and other forms of education
• Annual Executive Summit and other company events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed