Regional Director of Operations

Agemark Management•Sacramento, CA

About The Position

Agemark Senior Living is hiring an experienced Regional Director of Operations to lead a portfolio of senior living communities in the Sacramento or Bay Area region. This leadership role is responsible for fiscal management, staffing, compliance, and overall property success. The Regional Director partners with the Regional VP of Operations and property Executive Directors to build a success-oriented, accountable culture that prioritizes residents, staff, and communities. The role requires a strategic, hands-on leader who coaches teams, solves problems, and travels to properties, including travel of up to 75%.

Requirements

  • Senior living experience is required.
  • At least 2 years of multi-site management experience is required.
  • Administrator license is required, or the ability to obtain one within 3 months.
  • At least 5 years in a management-level role within the senior housing industry.
  • At least 5 years of staff management experience.
  • Extensive knowledge of regulatory requirements, including state-specific regulations, OSHA, and fire codes.
  • Strong leadership, strategic thinking, and financial management skills.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving skills, with the ability to maintain strict confidentiality.
  • Ability to work independently and collaboratively across all levels of the organization.
  • Flexibility to work evenings and weekends as needed and thrive in a fast-paced, ambiguous environment.
  • Willingness to travel extensively, including occasional support for other regions.
  • Must live in Sacramento or the Bay Area.

Nice To Haves

  • Bachelor's degree in Marketing, Business, Public Health, Geriatrics, or a related field preferred.

Responsibilities

  • Provide guidance, support, and direction to properties across the assigned region in alignment with Agemark's mission, vision, and core values.
  • Drive properties to achieve and exceed sales, profitability, NOI, and business goals.
  • Assess operational processes and identify opportunities for improvement.
  • Deliver timely, accurate reports on the operating condition of the region.
  • Collaborate with the VP of Operations and leadership team to develop and implement operational infrastructure, systems, and processes.
  • Motivate, mentor, and coach Executive Directors and property leadership teams.
  • Foster a success-oriented and accountable environment across the region.
  • Represent the company with clients, investors, and business partners.
  • Drive results in staff and customer satisfaction, financial wellbeing, occupancy, and compliance.
  • Help properties understand and manage their financials.
  • Assist with opening or acquiring new properties.
  • Help manage properties that lack a leadership position, including through extended travel when needed.
  • Recruit and train new Directors, leadership team members, and management staff.
  • Communicate effectively across all levels of the organization.
  • Travel to properties at least monthly, with up to 75% travel required.

Benefits

  • Competitive salary and performance-based bonus opportunities.
  • Comprehensive medical, dental, and vision insurance.
  • Free Employee Assistance Program (EAP) and wellness stipend.
  • 401(k) with company match.
  • Flexible paid time off and paid holidays.
  • Leadership development, mentoring, and growth opportunities.
  • Professional development through conferences, webinars, and other education.
  • Annual Executive Summit and other company events.
  • Collaborative, mission-driven culture and supportive colleagues, mentors, and senior leaders.
  • Flexible schedule to support work-life balance.
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