Food & Beverage Director - Milwaukee Milkmen Baseball
About The Position
The Director of Food & Beverage Operations oversees food and beverage services at Franklin Field for the Milwaukee Milkmen, including daily operations, financial performance, staffing, menu development, purchasing, inventory control, guest service, and compliance. The role is responsible for preparing and operating the stadium’s food service areas for home games, private events, third-party events, and other stadium programming. It is a hands-on leadership position focused on operational efficiency, profitability, consistent quality, and a strong guest experience. The Director leads food and beverage managers and hourly staff; develops operational procedures, menus, training, and staffing plans; manages costs and inventory; and coordinates with stadium operations, event management, marketing, Human Resources, vendors, and executive leadership. The role requires an on-site presence at Franklin Field during the baseball season and scheduled stadium events, with flexibility for evenings, weekends, holidays, and changing event schedules.
Requirements
- Previous management experience in food and beverage operations, hospitality, concessions, restaurants, or a comparable high-volume environment.
- Strong understanding of COGS, food cost percentages, labor cost management, budgeting, and profitability.
- Experience with purchasing, inventory management, vendor relationships, and menu development.
- Demonstrated ability to recruit, train, schedule, and lead large teams.
- Strong organizational, analytical, communication, and problem-solving skills.
- Ability to work effectively in a fast-paced, high-volume environment.
- Working knowledge of food safety, sanitation, and responsible alcohol service regulations.
- Ability to work a flexible schedule, including evenings, weekends, holidays, and required stadium events.
- ServSafe Manager Certification or equivalent food safety credentials.
Nice To Haves
- Previous experience in professional sports, stadium concessions, arenas, festivals, or large-scale entertainment venues.
- Experience overseeing multiple food and beverage outlets simultaneously.
- Experience with Toast POS or comparable point-of-sale and inventory management systems.
- Experience developing menus and managing food and beverage operations with a focus on profitability.
Responsibilities
- Oversee stadium food and beverage operations, including operational readiness, setup, service, closing, food quality, presentation, cleanliness, and equipment functionality.
- Coordinate food and beverage services for home games, private events, third-party events, and other stadium programming.
- Develop and implement standard operating procedures to improve efficiency and consistency.
- Manage revenue, expenses, profitability, COGS, food and beverage cost targets, labor costs, and operating budgets.
- Analyze sales, product performance, pricing, portion sizes, waste, purchasing, and expenses; identify and implement opportunities to improve margins.
- Prepare and present regular financial and operational performance reports to executive leadership.
- Manage food, beverage, and supply purchasing; maintain vendor relationships; and negotiate pricing and purchasing agreements when appropriate.
- Maintain inventory accuracy, conduct counts, reconcile discrepancies, and implement controls to reduce waste, spoilage, shrinkage, and overordering.
- Lead menu development and evaluation; establish recipes, portion sizes, product specifications, pricing, and event-specific or seasonal offerings.
- Coordinate menu pricing and POS programming, and collaborate with marketing and executive leadership on promotions and upselling initiatives.
- Recruit, interview, hire, train, schedule, supervise, coach, and evaluate food and beverage staff.
- Develop staffing plans based on attendance, event schedules, and projected sales; monitor labor efficiency and employee accountability.
- Work with Human Resources on onboarding, payroll accuracy, and staffing needs.
- Maintain guest service standards, monitor service times, address complaints, and evaluate service quality, cleanliness, and presentation.
- Ensure compliance with food safety, sanitation, food handling, storage, temperature control, alcohol service, licensing, and inspection requirements.
- Maintain safe working conditions, inspect food service areas, and ensure employees receive food safety and alcohol service training.
- Coordinate operational plans, staffing, inventory, and service expectations with stadium operations, event management, marketing, executive leadership, and event organizers.
- Develop additional revenue opportunities through specialty concessions, group packages, and event-specific offerings.
- Provide hands-on operational support during high-volume service periods.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
