Director Food & Beverage

Hilton Grand Vacations•Shell Knob, MO

About The Position

The Food & Beverage Director is responsible for the entire restaurant operation at Stonewater Cove Resort, with a strong focus on food preparation and menu development. The role also works with the activities department to provide food-related activities for resort guests. The resort is a 38-unit property on Table Rock Lake in the Missouri Ozarks, with approximately 60 Team Members. Housing and a relocation package are available, and on-site living is noted. The Director ensures kitchen quality, hygiene, and cleanliness standards; manages suppliers, inventory, stock ordering, and food and liquor costs; and creates and maintains a budget aligned with department goals. The role oversees guest satisfaction and complaint resolution, kitchen equipment maintenance and repairs, and staff attendance and disciplinary matters. It develops dishes and food, liquor, wine, and cocktail menus, and ensures guests receive excellent service and a positive culinary experience. The position also requires embodying Hilton Grand Vacations values, completing assigned company training and compliance courses, adhering to company standards and policies, and performing other related duties as assigned.

Requirements

Proven experience as an Executive Chef.
Previous experience in menu development.
Knowledge of wine varietals and pairings.
Demonstrated ability in culinary arts.
Leadership and managerial skills.
Knowledge of current culinary trends and optimized kitchen processes.
Good understanding of computer programs such as MS Office, restaurant management software, and POS systems.
Credentials in health and safety training, such as Serve Safe or OSHA.
Valid driver's license.

Nice To Haves

Director of Food & Beverage experience at a hotel or resort.
Familiarity with Agilysys POS.

Responsibilities

Ensure kitchen staff adhere to quality, hygiene, and cleanliness standards.
Work with suppliers to ensure they provide quality goods at affordable prices.
Manage inventory and order stock as needed.
Maintain acceptable food and liquor costs.
Create and maintain a budget that achieves department goals.
Handle guest recovery and satisfaction, resolving complaints to a satisfactory outcome.
Oversee kitchen equipment maintenance and arrange repairs when needed.
Handle staff issues, including sick leave and attendance, and take disciplinary action when necessary.
Develop new dishes and update menus, including liquor, wine, and cocktail menus, to attract more clientele.
Ensure guests receive excellent service and enjoy their culinary experience.
Work with the activities department to provide food-related activities for resort guests.
Embody Hilton Grand Vacations values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.
Complete assigned company training and compliance courses and adhere to company standards, policies, and procedures.
Perform other related duties as assigned.