Director of Food & Beverage

Four Seasons Hotels and Resorts•Puerto Rico, TX

7d•Onsite

About The Position

The Director of Food & Beverage is an executive leader responsible for the strategic direction, operational leadership, and overall business performance of all food and beverage operations at Four Seasons Resort and Residences Puerto Rico. The role oversees restaurants, bars, lounges, in-room dining, banquets, catering, and food and beverage services for private residences. As a member of the Executive Leadership Team/Planning Committee, the Director contributes to property-wide business strategy, financial objectives, long-term planning, and organizational leadership. The Director establishes and executes a comprehensive food and beverage strategy aligned with Four Seasons brand philosophy, elevating guest and residential experiences and positioning the property as a luxury hospitality and culinary destination. The role leads culinary concept development, service standards, revenue optimization, cost management, and operational excellence across all outlets and residential services. Four Seasons Resort and Residences Puerto Rico is located in the Bahia Beach community, along a two-mile stretch of beach and within a 483-acre private nature reserve. The property offers access to beaches, walking trails, golf, tennis, swimming, and other outdoor activities.

Requirements

Minimum 8–10 years of progressive food and beverage leadership experience in luxury hospitality environments.
Minimum 3–5 years in a senior leadership position; Director of Food & Beverage experience with an internationally recognized luxury hotel brand is preferred.
Demonstrated experience overseeing multiple food and beverage outlets and complex hospitality operations.
Experience managing large-scale budgets, financial performance, and departmental profitability.
Strong business acumen and financial management capabilities.
Proven strategic planning and executive decision-making skills.
Extensive knowledge of luxury food and beverage operations, culinary trends, and service excellence.
Strong understanding of residential hospitality and high-net-worth homeowners' expectations.
Demonstrated ability to lead, influence, and develop high-performing teams.
Excellent communication, interpersonal, and stakeholder management skills.
Ability to balance strategic priorities with operational execution.
Strong analytical, problem-solving, and decision-making capabilities.
U.S. work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location; current Four Seasons managers may qualify for L-1 visa sponsorship.

Nice To Haves

Previous experience with Four Seasons Hotels and Resorts is highly preferred.
Experience in branded residences, private clubs, luxury residential hospitality, or integrated hotel and residential operations is highly desirable.
Experience opening, repositioning, or developing luxury food and beverage concepts is an advantage.
Experience in resort destinations and multicultural hospitality environments is preferred.
Bilingual proficiency in English and Spanish is strongly preferred.

Responsibilities

Develop and implement the Food & Beverage strategic vision in alignment with brand standards and property objectives.
Contribute to strategic planning, business development, and overall property performance as a member of the Executive Leadership/Planning Committee.
Establish short- and long-term business plans, financial targets, and operational strategies.
Identify opportunities to position the property as a premier culinary and lifestyle destination; lead innovation, concept development, and continuous improvement.
Align hotel food and beverage operations with private-residence service expectations and lifestyle offerings.
Provide executive oversight of restaurants, bars, lounges, in-room dining, banquets, catering, and other culinary experiences.
Oversee food and beverage services for private residences, including residential dining programs, private dining, customized catering, and exclusive culinary offerings.
Establish consistent service standards and operating procedures across hotel and residential operations; collaborate with Residential Management on homeowner expectations.
Ensure operational readiness, service excellence, and consistency across all food and beverage touchpoints.
Take accountability for departmental revenue, profitability, budgeting, and expense management; develop annual operating budgets, forecasts, and capital expenditure plans.
Monitor financial indicators such as outlet revenue, average check, labor productivity, food and beverage costs, and departmental profitability.
Optimize revenue through innovative concepts, strategic partnerships, and differentiated dining experiences; manage inventory, purchasing, vendor negotiations, and cost controls.
Review business performance and implement corrective strategies as needed.
Champion the Four Seasons service culture and deliver personalized experiences for hotel guests, residents, and visitors.
Foster anticipation, personalization, and service recovery; monitor guest and homeowner feedback and implement service enhancements.
Collaborate with other departments and develop culinary experiences, special events, signature dining programs, and lifestyle offerings.
Ensure food quality, presentation, ambiance, and service meet luxury hospitality expectations.
Partner with the Executive Chef and culinary leadership team on innovative menus, signature concepts, and seasonal offerings while maintaining quality, consistency, and financial sustainability.
Monitor food and beverage trends and build relationships with local producers, suppliers, culinary talent, and strategic partners; promote Puerto Rico's culinary identity.
Lead, mentor, and develop the Food & Beverage leadership team; set objectives and performance expectations and create leadership development and succession plans.
Promote engagement, inclusion, collaboration, accountability, high performance, and continuous improvement.
Ensure appropriate staffing structures, workforce planning, and talent management; partner with P&C on recruitment, retention, engagement, performance management, and organizational development.
Ensure compliance with brand standards, operating procedures, quality assurance requirements, food safety, sanitation, health regulations, workplace safety, Puerto Rico regulations, and licensing requirements.
Oversee departmental policies, procedures, internal controls, operational audits, and supplier and business-partner relationships in accordance with procurement standards.