Food & Beverage Director

Huntington San Francisco•San Francisco, CA
•$150,000 - $170,000•Onsite

About The Position

The Food & Beverage Director is a member of the Executive Committee and is responsible for ensuring attentive, friendly, courteous, and efficient service across all food and beverage outlets while adhering to budgeted payroll and overhead costs. The director works to improve sales revenues to meet or exceed budget, organizes and directs the Food and Beverage Department, and ensures consistently high-quality food. The role also develops the team, fosters a positive work environment, and continually improves guest and employee satisfaction.

Requirements

  • Excellent knowledge of computer accounting programs, P&L proficiency, and analytical skills.
  • Experience in a luxury or lifestyle hotel/resort background.
  • At least 5 years of experience as a Director of Food and Beverage in a similar-sized scope or operation.
  • Excellent communication skills.
  • Ability to effectively present information to customers, clients, and colleagues.
  • Service-oriented and able to multitask.
  • Knowledge of food and beverage operations and health and safety standards.
  • Approachable, authentic, and engaging demeanor.
  • Strong organizational and problem-solving skills.
  • Ability to motivate and inspire others to work cooperatively toward designated goals.

Nice To Haves

  • Bachelor’s degree or equivalent preferred.
  • Pre-opening experience.

Responsibilities

  • Ensure profitability of the Food and Beverage Department by maximizing revenue and controlling costs.
  • Work cohesively with the Executive Chef and departmental managers to create revenue opportunities through activations, menu enhancements, and refreshed concepts.
  • Collaborate with the property Director of Sales on marketing, events, and catering opportunities to grow income.
  • Maintain and improve food and beverage service standards to consistently meet or exceed guest expectations.
  • Lead departmental managers in overseeing staff training and development, and coach and counsel colleagues as needed with Human Resources.
  • Monitor guest survey feedback about food and beverage offerings, review results with colleagues, develop corrective actions, and ensure their implementation.
  • Complete menu analysis to remain market-relevant and profit-driven.
  • Monitor and analyze competitive restaurants, bars, and hotel banqueting departments to drive outlet profitability.
  • Handle guest complaints, requests, and inquiries related to food and beverage service.
  • Conduct monthly food and beverage meetings and daily briefings with outlet managers and supervisors.
  • Identify and develop departmental talent for future growth opportunities.
  • Lead by example in following Viceroy Values and Brand Standards.
  • Perform other job duties and projects as directed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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