Contracts Administrator Jobs

About The Position

Requirements

• High school graduate or equivalent.
• Must be at least 18 years old.
• Basic knowledge of accounting principles, including reconciliations, general ledger processing, accounts receivable, and accounts payable.
• Experience managing high-volume transactions accurately and meeting deadlines.
• Proficiency with Microsoft Excel, Outlook, and business systems.
• Ability to independently research and resolve customer, accounting, or operational issues.
• Experience reviewing contracts, financial documents, and customer records for accuracy.

Nice To Haves

• Dealership accounting experience.
• Finance and insurance (F&I) experience.
• Service contract or warranty experience.
• ServiceNow experience.

Responsibilities

• Activate, process, and cancel vehicle service product contracts.
• Support dealerships and internal partners through timely customer service and issue resolution.
• Manage ServiceNow inquiries and phone support while meeting established service level agreements.
• Perform accounting and reconciliation activities, including product statements, bank reconciliations, general ledger processing, and month-end tasks.
• Review cancellation packets and claims for accuracy and compliance.
• Assist with product provider submissions and reporting requirements.
• Support cross-training, provide backup coverage, and help develop junior team members.
• Participate in department projects and continuous improvement initiatives.

Benefits

• Competitive pay
• Medical, dental, and vision plans
• Paid holidays
• 80 hours of PTO front-loaded on day one
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs