Concierge Jobs

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Concierge

HumanGood•Rosemont, PA

About The Position

The Concierge provides excellent hospitality as the first point of contact for visitors to The Mansion at Rosemont, a boutique senior living community. The role involves sharing information in person and by telephone, operating a telephone console or switchboard and office equipment, and completing general clerical and light administrative duties. The schedule is every other Saturday and Sunday from 4:00 p.m. to 12:00 a.m. The stated pay range is $16–$18, based on experience.

Requirements

  • Prior customer service experience.
  • Computer skills, including Microsoft suite and desktop publishing software.
  • Ability to use internet applications, fax, and copy.
  • High school diploma or equivalent.
  • Availability that may include evenings, weekends, and holidays.

Responsibilities

  • Greet residents, prospective residents, families, visitors, and vendors.
  • Manage incoming and internal calls, take messages, and communicate them.
  • Provide community information to inquiries in support of marketing and sales efforts.
  • Assist with resident services such as transportation, mail, and deliveries.
  • Coordinate visitors.
  • Operate a telephone console or switchboard, computer, fax machine, and copy machine.
  • Perform general clerical and light administrative duties.

Benefits

  • Health, dental, and vision plans, starting the first of the month following the start date.
  • 20 days of paid time off, increasing with years of service, plus 7 company holidays.
  • 401(k) with up to 4% employer match and immediate vesting.
  • HSA option with employer contribution.
  • Tuition reimbursement and continuing education programs.
  • $25-per-line unlimited cell phone plan, plus taxes and fees.
  • Cell phone stipend.
  • Employer-paid employee assistance program.

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