Clinical Concierge MA LVN

Texas Health Resources•Allen, TX

4d•Onsite

About The Position

This role is for a Clinical Concierge MA/LVN at Texas Health Executive Care. The clinic offers a unique blend of primary care and executive health physicals, catering to executives and concierge medicine patients. The position is full-time, 40 hours per week, Monday through Friday, from 7:45 am to 5:15 pm. The clinic is scheduled to move to a new location in Frisco in Q1 2027.

Requirements

H.S. Diploma or Equivalent
Certified or Registered Medical Assistant in lieu of the completion of a Medical Assistant education program OR Successful completion of a Vocational Nurse program
2 years Health care facility clinical experience.
Previous experience as a Certified Medical Assistant or LVN working with an electronic health record.
Phlebotomy experience.
Successful completion of THPG Clinical Training (CT) educational program with demonstrated competency in required skills-within 90 days of job entry
CMA - Certified Medical Assistant OR LVN - Licensed Vocational Nurse State of Texas
BCLS - Basic Cardiac Life Support maintained every 2 years

Responsibilities

Behave in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and the secondary guest(s) and in-line with consumer and guest service standards.
Welcome (including eye contact, smile, greeting, and personal introduction) the consumer and secondary guest(s) to the center and inquire the purpose and nature of the visit.
Collect identification and payor related documentation, conduct consumer registration, and perform point of service collection.
Measure and collect consumer data including temperature, pulse, oxygen saturation, respirations, blood pressure, drug allergies, height, and weight. Conduct hearing and vision screenings. Communicate the data and results to the consumer. Document all data accurately into the consumer medical record.
Collect and document in the consumer medical record consumer reason for visit and chief complaint, allergies, health history, and current medications for review by provider.
Complete, when appropriate, standard operating procedures (convenience and clinical) to optimize consumer comfort and through-out.
Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
Provide for patient safety and protection of patient privacy rights.
Organize, schedule, complete, and communicate primary care, specialist and ancillary referrals to consumers.
Maintain care supplies and medications and quality checks throughout the clinic.
Prepare, clean and sterilize instruments and maintain equipment, disposing of contaminated items according to protocol.
Keep patient exam rooms stocked, clean and orderly.