Concierge

Rise Association Management Group • Houston, TX

3d • Onsite

About The Position

RISE Association Management Group is seeking a polished, service-driven Concierge for a luxury high-rise condominium team. As the first point of contact for residents and guests, the Concierge helps create a welcoming experience, supports smooth daily operations, and provides outstanding customer service. The role is based at location 77004 and pays $16.00–$17.00 per hour. It is full-time, with availability required for one of two Monday-through-Friday shifts: 4:00 PM–12:00 AM or 12:00 AM–8:00 AM.

RISE AMG describes itself as a property-services provider for Texas homeowners’ associations, focused on serving communities and the people who lead them. The company emphasizes intelligent solutions, exceptional service, problem solving, and its stated core values: Honoring Commitments, Precision, Unquenchable Curiosity, Stewardship, Being a Great Partner, Inspire Others with Your Attitude, Finding A Way despite obstacles, and Taking Ownership. The company says employees have opportunities to lead, solve problems creatively, and make a tangible difference in a community.

Requirements

• High school diploma or equivalency required.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Friendly and courteous manner, enjoyment of working with a variety of people, and a professional demeanor.
• Team-oriented approach and strong work ethic.
• Proficiency in Microsoft Office and information systems.
• Ability to lift 30–50 pounds.
• Ability to work in an upright standing or sitting position for long periods.
• Availability for one of the two Monday-through-Friday shifts: 4:00 PM–12:00 AM or 12:00 AM–8:00 AM.

Nice To Haves

• Bachelor’s degree in Hospitality Management or Business Administration desired.
• At least one year of high-end/luxury hospitality or property management experience preferred.

Responsibilities

• Greet and assist residents and guests professionally and warmly.
• Manage front desk operations, including access control, visitor management, and security monitoring.
• Handle mail, packages, reservations, and resident requests.
• Conduct daily property walkthroughs and report maintenance or housekeeping needs.
• Maintain knowledge of community amenities and local services to enhance the resident experience.
• Complete reports, document incidents, and support administrative needs.
• Collaborate with leadership to address and resolve resident concerns promptly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED