Communications Director Jobs

About The Position

Requirements

• 10+ years progressive experience in internal communications, employee engagement, or corporate communications, preferably in financial services
• Proven track record planning and executing large-scale internal events (town halls, conferences) with hundreds of attendees
• Exceptional storytelling and content creation skills; ability to craft compelling executive messaging for diverse audiences
• Experience providing strategic communications counsel to senior executives (VP/SVP level) on messaging and change management
• Strong project management skills managing multiple priorities, tight deadlines, and competing demands
• Experience designing and executing talent engagement and onboarding programs
• Experience managing operating budgets, headcount planning, and financial reporting for communications

Nice To Haves

• Deep knowledge of Personal Banking & Digital business
• Background in organizational change management or culture transformation initiatives
• Background in HR, talent management, or organizational development
• Knowledge of employee engagement survey methodologies and analytics
• Experience with video production, multimedia content creation, and digital storytelling
• Graduate degree in Communications, Public Relations, or Organizational Development; IABC or Prosci certification

Responsibilities

• Develop comprehensive internal communications strategy aligned with Digital, Personal Banking, and Empower 2030 priorities
• Serve as strategic advisor to Digital SVPs/VPs on messaging, stakeholder engagement, and change management
• Create and deliver executive-level content (quarterly updates, speaking notes, newsletters, campaigns) and lead change communications during transformations
• Partner with Corporate Communications and cross-functional teams to ensure consistent messaging, monitor effectiveness, and adapt strategies
• Lead end-to-end production of large-scale events (town halls, forums, celebrations, offsites) including concept development, speaker prep, logistics, vendor coordination, and facilitation
• Design innovative formats and capture event moments through post-event communications and video highlights to maximize reach across in-person, virtual, and hybrid audiences
• Design culture-building initiatives and lead employee engagement strategy (surveys, data analysis, action planning) aligned with OneRBC values
• Coordinate ERGs and engagement committees; design and launch rewards/recognition programs and peer recognition initiatives
• Drive culture communications promoting collaboration, diversity, and innovation; champion Digital's EVP and career growth opportunities
• Own talent engagement programs and design best-in-class onboarding (Day 1+ journeys, orientation, toolkits); support talent acquisition and employer branding
• Own Digital's intranet hub as centralized digital workplace; drive adoption of digital tools (Teams, SharePoint, Viva Engage) and partner with IT for enhancements
• Facilitate networking forums enabling cross-team connections
• Develop and manage annual operating budget with forecasting, tracking, and financial reporting; optimize resource allocation and manage procurement
• Lead annual headcount planning and FTE allocation; forecast staffing needs and ensure team is appropriately sized and skilled
• Build and lead high-performing team with mentorship, coaching, talent management, succession planning, and representation in cross-functional forums

Benefits

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work