Director, Global TA Communications & Public Affairs Operations

Johnson & Johnson•New Brunswick, NJ

4d•Hybrid

About The Position

Johnson & Johnson is recruiting a Director, Global Therapeutic Area Operations within Innovative Medicine Communications & Public Affairs (CPA). This highly visible, hybrid role may be based in Spring House or Horsham, Pennsylvania, or Titusville, Raritan, or New Brunswick, New Jersey. The Director connects global Therapeutic Area CPA teams—including Oncology, Immunology, and Neuroscience/Cardio/EPG—with local markets, regions, and the global HUB, ensuring operational strategy is implemented consistently across Therapeutic Areas. The Director serves as a trusted advisor and orchestrator, translating the IM CPA operating model into practical, repeatable ways of working that accelerate execution, strengthen alignment, and reduce duplication. In partnership with Therapeutic Area Vice Presidents and their leadership teams, the role shapes how teams connect, learn, and deliver together; builds shared capabilities; scales best practices; and improves the quality, consistency, and impact of CPA outputs. The position leads cross-TA collaboration and capability development, shared governance and operating processes, business planning and performance measurement, leadership routines and team engagement, and budget and vendor stewardship. It also connects Therapeutic Area teams with centralized expertise and resources, including digital/social, media and issues, measurement, executive/internal communications, portfolio communications, Public Affairs, knowledge management, and AI-ready tools. Up to 20% travel may be required.

Requirements

Bachelor’s degree required.
At least 12 years of progressive experience in communications, public affairs, organizational effectiveness, change management, business operations, capability building, or related disciplines.
Demonstrated experience working in complex, global, matrixed organizations with multiple senior stakeholders.
Strong understanding of communications and public affairs strategy and the role of communications in business, reputation, access, policy, and stakeholder outcomes.
Ability to translate transformation priorities into practical plans and measurable outcomes.
Experience partnering with senior leaders to align priorities, clarify roles and responsibilities, and improve organizational effectiveness.
Demonstrated ability to build collaboration across global, regional, and local teams.
Strong facilitation, executive communication, stakeholder engagement, and storytelling skills.
Ability to identify organizational friction, simplify complexity, and drive adoption of new ways of working.
Ability to rapidly learn, evaluate, and adopt new AI tools and ways of working to meet evolving business needs.
Experience supporting Communities of Practice, governance models, playbooks, capability-building programs, or enterprise-wide adoption efforts.
Strong judgment, discretion, and ability to work effectively in sensitive, evolving, or confidential environments.

Nice To Haves

Advanced degree preferred in Communications, Public Affairs, Business, Organizational Effectiveness, Change Management, Healthcare, Public Policy, or a related field.
Healthcare or highly regulated industry experience.
Experience across Therapeutic Area, commercial, market access, medical affairs, policy, public affairs, or corporate affairs teams.
Familiarity with knowledge management, AI-enabled workflows, digital collaboration tools, centralized content systems, or self-service models.
Experience strengthening priority-market collaboration or scaling shared capabilities.

Responsibilities

Partner with Therapeutic Area Vice Presidents and senior leaders to develop Communities of Practice that support shared learning, collaboration, and excellence.
Promote a consistent approach to key launches, growth brands, disease areas, and business-critical moments; identify opportunities to share insights and improve CPA work.
Define common standards and quality benchmarks for core CPA deliverables, including launch plans, message frameworks, issues preparedness, and business planning.
Make shared priorities and cross-Therapeutic Area collaboration opportunities visible, focusing expertise and resources where they can deliver the greatest business impact.
Capture and scale best practices across Therapeutic Areas through repeatable models and shared knowledge assets.
Identify barriers to connection and knowledge sharing and work with leaders on solutions that prepare teams for future needs.
Partner with the global HUB so Therapeutic Area teams effectively use centralized expertise in digital/social, media and issues, measurement, executive/internal communications, portfolio communications, Public Affairs, and other capabilities.
Work with Knowledge Management partners to provide centralized tools, playbooks, templates, approved messaging, and AI-ready resources.
Simplify workflows and connect expertise so teams can focus on strategic, high-impact work.
Help teams apply agreed principles for internal communications, external engagements, smaller-market support, agency use, and self-service resources.
Implement consistent, practical governance, tools, and processes across global Therapeutic Area CPA teams, with action plans aligned to global CPA and business requirements.
Coordinate business planning cycles, prioritization, performance tracking, and the annual operating calendar with Therapeutic Area leaders and the global HUB.
Lead coordinated impact measurement and reporting across Therapeutic Areas, including KPI setting and tracking and weekly and quarterly activity.
Consolidate regional and market CPA insights to inform Therapeutic Area priorities and contribute strategic and operational counsel to global Results & Operations initiatives and decisions.
Provide strategic and operational support to Therapeutic Area Vice Presidents, including coordinating leadership routines, agendas, meeting facilitation, and action tracking.
Coordinate talent and capability-building priorities with HR and the global HUB, focusing on CommTech, AI, measurement, and ways of working.
Support Therapeutic Area CPA engagement through offsites, workshops, team updates, and listening; facilitate Credo action planning and culture-building with leaders.
Manage budget planning, tracking, and financial reporting across global Therapeutic Area CPA teams with Finance and Therapeutic Area leaders.
Lead external vendor governance and optimization across Therapeutic Area CPA teams, aligning vendors with business priorities, budgets, and global CPA, GCA, and Procurement guidance.

Benefits

Consolidated retirement plan (pension) and 401(k) savings plan, subject to plan terms.
Eligibility to participate in the long-term incentive program.
Vacation: 120 hours per calendar year, subject to policy and date of hire.
Sick time: 40 hours per calendar year, with different amounts specified for Colorado and Washington residents.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of a child’s birth, adoption, or foster care placement.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.