Director of Communications & Public Affairs

Inquilinos Boricuas En Accion•Boston, MA

1d•$140 - $145

About The Position

The Director of Communications & Public Affairs develops and executes a comprehensive communications, public relations, marketing, and public affairs strategy to advance IBA’s mission, strengthen its brand, and expand its visibility and impact throughout the community. The Director serves as a strategic advisor to the Chief Executive Officer and collaborates closely with the leadership team to promote IBA’s programs, services, advocacy priorities, and organizational achievements. The role oversees media relations, public engagement, stakeholder communications, government and community relations, crisis communications, strategic messaging, marketing initiatives, and communications team management, and reports directly to the Chief Executive Officer. IBA-Inquilinos Boricuas en Acción empowers individuals and families to improve their lives and achieve socio-economic mobility through high-quality affordable housing, education, financial and resident empowerment, and arts programs. The Director also supervises the Marketing and Content Manager, manages the communications budget and external partners, monitors and reports on performance, and represents IBA at community, public, and professional events.

Requirements

Six to eight years of experience in strategic communications, public relations, marketing, public affairs, or a related field.
Demonstrated experience managing media relations and working with print, digital, broadcast, and online media outlets.
Strong written, verbal, presentation, public speaking, and interpersonal communication skills.
Ability to develop compelling content and messaging tailored to diverse audiences and stakeholders.
Demonstrated leadership experience managing staff, consultants, vendors, and external partners.
Ability to prioritize, organize, and manage multiple projects simultaneously while meeting deadlines.
Strong strategic thinking and ability to align communications initiatives with organizational goals and objectives.
Professionalism, sound judgment, attention to detail, and commitment to IBA’s mission and values.

Nice To Haves

Bachelor’s degree in Communications, Public Relations, Marketing, or a related field preferred; a master’s degree is a plus.
Experience in strategic communications, public relations, marketing, public affairs, or a related field within the nonprofit sector is preferred.
Experience in public affairs, government relations, or advocacy initiatives preferred.
Experience in housing, education, community development, public policy, arts, or related fields preferred.
Bilingual English and Spanish skills preferred but not required.

Responsibilities

Develop and implement a comprehensive communications and public affairs strategy that strengthens IBA’s public image, expands organizational reach, and raises awareness of its impact and mission.
Manage media relations, pitch stories, coordinate press opportunities, respond to media inquiries, and build relationships with journalists, reporters, and content creators.
Develop and maintain strategic relationships with elected officials, government agencies, community leaders, corporate partners, coalition members, and other stakeholders.
Collaborate with the CEO and leadership team on public statements, opinion editorials, testimony, talking points, advocacy materials, and organizational messaging.
Represent IBA at public meetings, legislative briefings, community forums, stakeholder convenings, and advocacy events.
Oversee and support crisis communications to protect and strengthen the organization’s reputation and public trust.
Keep the CEO and leadership team informed about communications activities and outcomes, emerging issues, opportunities, and recommended action plans.
Provide strategic direction for social media, website content, digital communications, and marketing initiatives in collaboration with the Marketing and Content Manager.
Develop and review newsletters, impact reports, annual reports, program materials, policy documents, and promotional content.
Ensure communications accurately reflect IBA’s mission, values, programs, and community impact, and develop strategies to engage residents, funders, policymakers, partners, and supporters.
Develop, track, monitor, and analyze communications, marketing, media coverage, stakeholder engagement, and public affairs metrics; evaluate effectiveness and identify improvements.
Prepare reports, presentations, and performance summaries for the Board of Directors, leadership team, funders, and other stakeholders.
Support advocacy initiatives and public engagement efforts that advance IBA’s mission and strategic priorities.
Coordinate communications and public affairs strategies to maximize attendance, participation, stakeholder engagement, and media coverage for organizational events and initiatives.
Coordinate participation by elected officials, civic leaders, sponsors, community partners, and other stakeholders in organizational events and activities.
Serve as an IBA spokesperson and ambassador, building relationships that strengthen the organization’s visibility, credibility, influence, and impact.
Supervise and provide leadership, guidance, accountability, and professional development to the Marketing and Content Manager.
Collaborate with organizational leadership on strategic initiatives, special projects, and agency-wide priorities.
Manage the communications budget and oversee consultants, vendors, creative agencies, contractors, and external communications partners.
Establish annual goals, objectives, timelines, and performance measures for communications and public affairs activities.
Participate fully in signature events, including Three Kings Day, Festival Betances, and other community celebrations.
Support initiatives that strengthen community engagement, advocacy, fundraising, visibility, and mission impact, and carry out additional duties and special projects as assigned.