Director, Global TA Communications & Public Affairs Operations

Johnson & Johnson Innovative Medicine•Horsham, PA

1d•$154,000 - $265,650•Hybrid

About The Position

Johnson & Johnson is recruiting a Director, Global Therapeutic Area Operations within Innovative Medicine Communications & Public Affairs (CPA). This highly visible role connects global Therapeutic Area CPA teams, local markets and regions, and the global HUB to implement a consistent operational strategy across Therapeutic Areas. The Director is a trusted advisor and orchestrator, translating the IM CPA operating model into practical, repeatable ways of working that accelerate execution, strengthen alignment, and reduce duplication. Working closely with Therapeutic Area Vice Presidents and leadership teams, the Director shapes how teams connect, learn, and deliver together. The role develops shared capabilities and ways of working that help teams anticipate future needs, own outcomes, and continuously evolve. It also scales best practices across Therapeutic Areas and helps improve the quality, consistency, and impact of CPA work. This is a hybrid role based at one of the company’s offices in Spring House or Horsham, Pennsylvania, or Titusville, Raritan, or New Brunswick, New Jersey. Up to 20% travel may be required.

Requirements

Bachelor’s degree required.
At least 12 years of progressive experience in communications, public affairs, organizational effectiveness, change management, business operations, capability building, or related disciplines.
Demonstrated experience working in complex, global, matrixed organizations with multiple senior stakeholders.
Strong understanding of communications and public affairs strategy and their role in business, reputation, access, policy, and stakeholder outcomes.
Ability to translate transformation priorities into practical plans and measurable outcomes.
Experience partnering with senior leaders to align priorities, clarify roles and responsibilities, and improve organizational effectiveness.
Demonstrated ability to build collaboration across global, regional, and local teams.
Strong facilitation, executive communication, stakeholder engagement, and storytelling skills.
Ability to identify organizational friction, simplify complexity, and drive adoption of new ways of working.
Ability to rapidly learn, evaluate, and adopt new AI tools and ways of working to meet evolving business needs.
Strong judgment, discretion, and ability to operate effectively in sensitive, evolving, or confidential environments.
Up to 20% travel may be required.

Nice To Haves

Advanced degree in Communications, Public Affairs, Business, Organizational Effectiveness, Change Management, Healthcare, Public Policy, or a related field.
Experience supporting Communities of Practice, governance models, playbooks, capability-building programs, or enterprise-wide adoption efforts.
Healthcare or highly regulated industry experience.
Experience across Therapeutic Area, commercial, market access, medical affairs, policy, public affairs, or corporate affairs teams.
Familiarity with knowledge management, AI-enabled workflows, digital collaboration tools, centralized content systems, or self-service models.
Experience strengthening priority-market collaboration or scaling shared capabilities.

Responsibilities

Partner with Therapeutic Area Vice Presidents and senior leaders to develop Communities of Practice that support shared learning, collaboration, and excellence.
Enable consistent approaches to key launches, growth brands, disease areas, and business-critical moments; identify ways to share insights and improve CPA work.
Define common standards and quality benchmarks for core CPA deliverables, including launch plans, message frameworks, issues preparedness, and business planning.
Make shared priorities and cross-Therapeutic-Area collaboration opportunities visible, directing expertise and resources toward the greatest business impact.
Capture and scale best practices across Therapeutic Areas by developing repeatable models and shared knowledge assets.
Identify barriers to connection and knowledge sharing and partner with leaders to address them.
Partner with the global HUB so Therapeutic Area teams effectively use shared expertise in digital/social, media and issues, measurement, executive/internal communications, portfolio communications, Public Affairs, and other centralized capabilities.
Work with Knowledge Management partners to deliver centralized tools, playbooks, templates, approved messaging, and AI-ready resources.
Simplify workflows and connect expertise so teams can focus on strategic, high-impact work.
Help teams apply agreed principles for internal communications, external engagements, smaller-market support, agency use, and self-service resources.
Implement consistent, practical governance, tools, and processes across global Therapeutic Area CPA teams, with action plans aligned to global CPA and business requirements.
Coordinate business planning cycles, prioritization, performance tracking, and the annual operating calendar with Therapeutic Area leaders and the global HUB.
Lead coordinated impact measurement and reporting across Therapeutic Areas, including KPI setting and tracking and weekly and quarterly activity.
Consolidate regional and market CPA insights to inform Therapeutic Area priorities and contribute counsel to global Results & Operations initiatives and decision-making.
Provide strategic and operational support to Therapeutic Area Vice Presidents, including coordination of leadership routines, agendas, meeting facilitation, preparedness, and action tracking.
Coordinate talent and capability-building priorities with HR and the global HUB, including CommTech, AI, measurement, and ways of working.
Support Therapeutic Area CPA engagement through offsites, workshops, team updates, and listening; facilitate Credo action planning and culture-building with leaders.
Manage budget planning, tracking, and financial reporting across global Therapeutic Area CPA teams with Finance and Therapeutic Area leaders.
Lead external vendor governance and optimization across Therapeutic Area CPA teams, ensuring alignment with business priorities, budgets, and global CPA, GCA, and Procurement guidance.
Integrate complex, matrixed teams; influence without direct authority; build alignment across leaders and geographies; translate strategy into connected ways of working; and promote simplicity, clarity, consistency, trust, sound judgment, and continuous learning.

Benefits

Consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligibility to participate in the long-term incentive program.
Vacation: 120 hours per calendar year, subject to policy and hire date.
Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington, subject to policy and hire date.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver leave: 80 hours in a 52-week rolling period.
Volunteer leave: 32 hours per calendar year.
Military spouse time off: 80 hours per calendar year.