About The Position

Capital One’s Global Enterprise Communications team develops and executes communications strategies that advance business priorities while promoting and protecting the company’s reputation. The team’s work includes corporate and brand media relations, issues and reputation management, financial communications, associate communications, and content and creative storytelling across internal and external channels. Within Global Enterprise Affairs, the team advises partners across the company at the intersection of value creation and risk mitigation. As a Director on the Corporate Communications team, you will lead strategic communications initiatives that enhance Capital One’s reputation and support business objectives in technology and AI. You will manage high-impact programs and collaborate with cross-functional teams and internal and external partners to turn technical innovations into compelling narratives and develop effective communications strategies. The role focuses on external communications at the intersection of enterprise AI, cybersecurity, venture capital, and open-source technologies. It requires leadership, judgment, relationship-building in a highly matrixed environment, teamwork, and a sustained focus on results. This is a hybrid position. The employee is expected to follow Capital One’s hybrid policy for required on-site presence at their designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One states it will not provide new employment-authorization sponsorship or other immigration-related support for this position.

Requirements

  • Bachelor’s degree or military experience.
  • At least 8 years of communications experience.
  • Exceptional judgment, leadership, teamwork, and focus on results.
  • Demonstrated experience in technology communications.
  • Ability to build relationships in a highly matrixed environment.
  • Ability to translate technical innovations into compelling narratives.
  • Creative problem-solving and a passion for storytelling.

Nice To Haves

  • 9 or more years of public relations or communications experience in enterprise technology.
  • Deep, demonstrated expertise in cybersecurity, artificial intelligence, venture capital, or open-source software ecosystems.

Responsibilities

  • Lead external public relations, media relations, and thought-leadership campaigns concerning enterprise AI, cybersecurity, venture capital, and open-source technologies.
  • Partner with business, engineering, science, product, venture capital, and cybersecurity leaders to translate technical innovations into narratives that promote and protect Capital One’s reputation.
  • Advise senior leaders and partners on communications initiatives.
  • Plan and execute data-backed external communications and public relations campaigns aligned with enterprise and line-of-business priorities.
  • Build and maintain relationships with internal and external stakeholders, including senior leaders and media outlets.
  • Drive media relations efforts to secure visibility in priority outlets.
  • Advise and support engagement with AI, cybersecurity, and open-source communities, technology partners, industry consortia, and other external stakeholders.
  • Use data to evaluate results, identify insights, and optimize future programs.
  • Oversee team operations, including budgeting, media agencies, and development of best practices.
  • Monitor industry trends to inform and improve communications strategies.

Benefits

  • Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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