Director, Communications - Provost's Office

Emory University•Atlanta, GA

2d•Hybrid

About The Position

The Director of Communications plays a key role in the Office of the Provost’s work to advance academic excellence at Emory. Working with the Provost’s team and leaders and communicators across the university, the Director develops, coordinates, and executes communications strategies to promote programs, initiatives, and activities led by the division and communicate important information to university constituents. The role develops internal and external communications and marketing initiatives aligned with the university’s academic mission and strategic goals; advises division leadership and staff on messaging, branding, strategies, and tactics; and manages complex projects involving multiple stakeholders. The Director leads the communications function’s day-to-day operations and annual programs, manages staff and vendor or freelance engagements, and oversees timely, high-quality communications deliverables. The position also manages the Office of the Provost’s web and social media presence, provides crisis communications support, and counsels senior leaders on sensitive, high-visibility initiatives. It develops executive and critical communications for the Provost and other division leaders, with a high degree of judgment, diplomacy, and confidentiality. The role may work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based on business needs and agreed departmental guidelines. Residency in Georgia is required. Emory reserves the right to change remote-work status with notice.

Requirements

Bachelor’s degree in English, journalism, communications, or a related field.
Seven years of related experience, including supervision of communications staff.
Must reside in Georgia.
Must be able to commute to Emory University on a flexible weekly schedule based on business needs.

Nice To Haves

Higher education experience is strongly preferred.

Responsibilities

Develop and support internal and external communications and marketing initiatives aligned with the university’s academic mission, strategic goals, and institutional standards.
Partner with Emory Communications & Marketing and other campus offices to coordinate cohesive, streamlined communications.
Advise and guide Office of the Provost leadership and staff on messaging, branding, communications strategies, and tactics.
Manage complex communications projects involving multiple stakeholders, with attention to detail and overall impact.
Provide support for crisis communications.
Lead day-to-day operations of the Office of the Provost communications function and manage specific annual communications programs.
Manage internal staff and vendor and freelance engagements to ensure high-quality, timely, on-strategy communications deliverables, including web and social media content, memos, information sheets, feature stories, event advertising, press releases, and marketing collateral.
Complete projects within established financial parameters.
Strengthen and manage the Office of the Provost’s web and social media presence in coordination with Provost’s Office and Communications & Marketing colleagues.
Provide strategic communications counsel to senior leaders and manage sensitive, high-visibility communications initiatives.
Develop and manage executive and critical communications for the Provost and key division leaders, such as talking points, statements, community messages, and reports.
Exercise judgment and diplomacy and maintain confidentiality when required.
Comply with legal and ethical standards, policies, and procedures, including those related to communications and marketing materials.
Perform other related duties as assigned.