Director, Communications and Change

COMPSOURCE MUTUAL INSURANCE COMPANY • Oklahoma City, OK

3d • Hybrid

About The Position

The Director, Communications and Change leads CompSource Mutual Insurance Company’s enterprise communication and change management strategy, ensuring employees, customers, agents, partners, and other key stakeholders receive clear, consistent, timely, and meaningful information. The role is responsible for internal and external communications, organizational change management, and website content strategy and governance.

Serving as a strategic advisor to executive and business leaders, the Director translates company strategy, business priorities, organizational changes, and complex initiatives into communication and change approaches that build understanding, engagement, adoption, and trust. The Director also owns enterprise social media and website content strategy, establishing standards for content architecture, governance, messaging, accessibility, accuracy, and website content effectiveness. The role partners closely with Human Resources, Technology, Legal/Compliance, and business leaders while maintaining accountability for enterprise communication and change management practices.

This is a full-time position based in Oklahoma City with a hybrid schedule of three days in the office and two days remote. The environment is described as fast-paced, collaborative, positive, and forward-thinking. Travel is required as needed.

Requirements

• Bachelor’s degree in Communications, Public Relations, Organizational Development, Business, Marketing, or a related field.
• At least 8 years of experience in corporate communications, organizational communications, change management, public relations, or a related field.
• Experience leading enterprise communications and organizational change in a complex organization.
• Prosci Change Management Certification and experience applying the Prosci methodology and ADKAR® Model.
• Strong executive communication, writing, facilitation, stakeholder management, and strategic advisory skills.
• Valid driver’s license, clean driving record, motor vehicle insurance, and use of a personal vehicle.

Nice To Haves

• Experience in insurance, financial services, or another regulated industry.

Responsibilities

• Lead the organization’s enterprise communication and change management strategy.
• Oversee internal and external communications, organizational change management, and website content strategy and governance.
• Advise executive and business leaders on communication and change approaches for company strategy, business priorities, organizational changes, and complex initiatives.
• Develop approaches that build stakeholder understanding, engagement, adoption, and trust.
• Own enterprise social media and website content strategy.
• Establish standards for content architecture, governance, messaging, accessibility, accuracy, and website content effectiveness.
• Partner with Human Resources, Technology, Legal/Compliance, and business leaders.
• Maintain accountability for enterprise communication and change management practices.

Benefits

• Free employee medical, dental, vision, life, and disability insurance.
• Company-matched 401(k) with immediate vesting.
• Generous paid time off.
• Wellness leave.
• Parental leave.
• Paid holidays.
• Annual performance evaluations.
• Merit increases.
• Incentive bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Director