Director, GSINC Change Management & Communications
About The Position
Johnson & Johnson is seeking a Director, GSINC Change Management & Communications for its Global Simplification and Innovation in Contracting (GSINC) program. GSINC is building an integrated, AI-enabled contracting capability intended to make contracting faster, simpler, more consistent, and more valuable across the enterprise by combining process, policy, templates, technology, data, and intelligence. Reporting through the GSINC Transformation Office, the Director serves as the transformation’s enterprise change, communications, and adoption leader. The role translates enterprise contracting strategy into coordinated readiness, communications, learning, activation, and sustainment across business groups, functions, regions, contracting communities, and impacted external stakeholders. The Director leads the change and communications team and assigned partner resources, enables executive sponsors and business leaders, and integrates stakeholder impact, communications, learning, readiness, and adoption into implementation. Workstream and business leaders remain accountable for functional decisions and outcomes, while this role owns the enterprise change approach, stakeholder experience, adoption strategy, and quality of change and communications delivery. The position is based in the listed Johnson & Johnson locations in New Jersey and Pennsylvania. Up to 15% travel may be required.
Requirements
- Bachelor’s degree or equivalent in organizational development, communications, business, change management, learning, human resources, strategy, psychology, marketing, or a related field.
- At least 10 years of relevant experience in enterprise change management, strategic communications, organizational transformation, learning, stakeholder engagement, adoption, business readiness, or related roles.
- Proven experience leading change and communications for complex, global, multi-year business and technology transformations.
- Strong knowledge of stakeholder analysis, change-impact assessment, sponsor activation, communications strategy, learning, readiness, adoption measurement, reinforcement, and sustainment.
- Demonstrated ability to influence senior leaders, translate complexity into clear messages and actions, and lead through a global matrix.
- Experience leading employees, matrixed global teams, and external partners.
- Up to 15% travel may be required.
Nice To Haves
- Master’s degree or advanced education in organizational development, business administration, communications, change leadership, learning, strategy, or a related field.
- Experience supporting an executive-sponsored transformation and preparing decision materials, leader briefings, talking points, and audience-specific cascades.
- Experience building business-leader, ambassador, change-influencer, advisor, and subject matter expert networks.
- Certification in a recognized change-management method such as Prosci or ACMP.
- Familiarity with contracting, legal and procurement operating models, technology deployment, data and AI-enabled transformation, design thinking, journeys, and adoption analytics.
Responsibilities
- Own the integrated GSINC change, communications, learning, readiness, and adoption strategy across the enterprise and implementation waves.
- Establish the change operating model, standards, decision rights, approval paths, planning cadence, quality controls, and evidence needed for readiness and go-live decisions.
- Lead stakeholder segmentation, persona and journey analysis, change-impact assessments, organizational readiness, and cumulative-impact views across policy, process, template, technology, data, and governance changes.
- Validate affected populations, business scenarios, local constraints, and readiness risks with business leaders and end users before deployment.
- Equip executive committee sponsors, the Steering Committee, and business leaders with clear actions, messages, decision materials, talking points, and engagement opportunities.
- Build and operate networks of business leaders, ambassadors, change influencers, advisors, and subject matter experts, defining roles, cadence, tools, feedback routes, and impact measures.
- Own message architecture, audience strategy, channels, communications calendar, approval workflow, campaigns, events, digital resources, and feedback loops.
- Translate core messages into relevant, audience-specific communications for leaders, employees, contracting communities, and impacted external stakeholders.
- Own the learning and performance-support strategy, including role-based learning, training readiness, reinforcement, and sustainment.
- Define adoption and experience measures; use feedback and evidence to identify barriers and drive targeted interventions that improve readiness and sustained use.
- Partner with the PMO, workstreams, technology, business activation, and Value Realization to integrate change milestones, evidence, and interventions into the roadmap and deployment gates.
- Build and lead employees, matrixed resources, and external partners, setting outcomes, quality standards, coverage models, acceptance criteria, and knowledge-transfer requirements.
- Perform other duties as assigned based on business needs.
Benefits
- Eligibility to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
- Eligibility to participate in the Company’s long-term incentive program.
- Vacation: 120 hours per calendar year, subject to policy and date of hire.
- Sick time: 40 hours per calendar year, with different amounts for eligible Colorado and Washington residents.
- Holiday pay, including floating holidays: 13 days per calendar year.
- Work, Personal and Family Time: up to 40 hours per calendar year.
- Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
- Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
- Caregiver leave: 80 hours in a 52-week rolling period.
- Volunteer leave: 32 hours per calendar year.
- Military spouse time-off: 80 hours per calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Director
