Director of Change Management

DataMap•Overland Park, KS

2d•$120,000 - $180,000•Onsite

About The Position

DataMap is seeking a Director of Change Management to lead its change management practice and own the people side of the company’s client implementations, products, and internal growth. The role is accountable for adoption across the portfolio and for the methodology, governance, and measurement standards used by the practice. It sets the practice’s direction in partnership with DataMap’s executive leadership. The portfolio includes partner platforms such as Coupa, D365, NetSuite, SAP, and Boomi; DataMap products such as Positron, RoboApprover, and Itemova EDI SaaS; and changes within DataMap as the firm scales. The Director will build and maintain a shared change methodology, establish training and third-party enablement approaches, define readiness and adoption governance, and lead the AI transformation of the practice. The Director represents the people side on executive steering committees, advises C-level sponsors, and escalates adoption risks. The role also builds and develops the change management team, grows change, training, and adoption work across accounts, and contributes to service pricing and packaging. This is an in-person role at DataMap’s office in Overland Park, Kansas, and is not remote.

Requirements

At least 10 years of experience in change management or transformation, including building, leading, and developing teams of change managers.
Bachelor’s degree or equivalent professional experience.
Experience building a change methodology, governance, and measurement approach that others can use.
A track record of organization-level change that sustained after launch.
Experience leading training at scale and change that reaches suppliers, customers, and other implementation service providers.
Executive presence and experience advising C-level sponsors, serving on steering committees, and leading people outside the reporting line.
Commercial experience growing change and adoption work, including contributing to pricing and packaging.
A track record of bringing AI into a change practice or delivery organization and measuring its return.
Ability to work in person at DataMap’s office in Overland Park, Kansas.

Nice To Haves

Knowledge of established change models, especially Lewin’s change model and Kotter’s 8 steps, as well as Prosci’s ADKAR model, the Bridges Transition Model, the McKinsey 7-S Framework, or force field analysis.
Prosci or CCMP certification.
Consulting or professional services experience.
Change leadership experience on SaaS or ERP transformations, such as Coupa, NetSuite, SAP, Oracle, or Microsoft Dynamics 365.

Responsibilities

Build and maintain DataMap’s change methodology and standard toolkit, including stakeholder maps, impact and readiness assessments, WIIFM messaging, communication and feedback plans, and RACI matrices.
Develop a consistent approach to training needs analysis, curriculum, train-the-trainer programs, and proficiency measurement.
Create playbooks for onboarding suppliers and customers and collaborating with other implementation service providers on shared programs.
Establish change governance, including readiness criteria, adoption gates, post-go-live sustainment checks, and measurement standards for adoption, proficiency, third-party enablement, and business results.
Lead the AI transformation of the change practice with the executive team, including tool selection, methodology changes, and ROI measurement.
Represent the people side on executive steering committees, advise C-level sponsors, and escalate adoption risk and resistance across the portfolio.
Lead internal change at DataMap as the firm scales, applying the practice’s change playbook to changes in process, structure, visibility, communications, and change management.
Present DataMap’s AI-first approach to change in client executive briefings and industry content in collaboration with Sales.
Build the change management team, including hiring, career paths, certification paths, standards, and culture.
Develop and coach the next generation of change leaders, including helping them engage champion networks and correct course early.
Grow change, training, and adoption work across DataMap accounts.
Contribute to pricing and packaging change, training, supplier and customer enablement, and adoption services.