Change Management Specialist

Accenture Federal Services • Chantilly, VA

23h • $109,500 - $213,500

About The Position

At Accenture Federal Services, the Change Management Lead will drive user adoption and organizational transformation as an AI platform scales across federal enterprise environments. The role develops and executes comprehensive change management strategies to minimize resistance, maximize engagement, and support successful adoption of AI-powered capabilities across diverse stakeholder groups.

The specialist works across federal agencies and security domains to assess change impacts and organizational readiness, design and deliver training, and coordinate stakeholder engagement and communications. The role collaborates with Product Management, development teams, Business Analysts, and executive leadership to align change activities with product releases, monitor adoption, incorporate feedback, and scale consistent change practices while adapting to organizational contexts.

An active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance is required, depending on the position. A bachelor's degree and eight years of experience in change management or related fields are required. The posted base pay range for specified locations is $109,500–$213,500 USD.

Requirements

• Bachelor's degree required.
• Eight years of experience in change management or related fields.
• Expertise in change management methodologies, stakeholder engagement, and training development.
• Proven ability to develop and execute enterprise-level change management strategies.
• Experience conducting change impact assessments and analyzing organizational readiness.
• Strong communication skills and experience developing comprehensive communication plans.
• Ability to design and deliver a variety of training programs and materials.
• Experience working in federal enterprise environments, including Classified and Unclassified settings.
• Excellent facilitation skills and experience building change champion networks.
• Strong strategic planning and project management skills.
• Experience collaborating with cross-functional teams, including Product Management, Business Analysts, and executive leadership.
• Ability to adjust strategies based on metrics, feedback, and emerging challenges.
• Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph security clearance required, depending on position.
• US work authorization that does not now or in the future require visa sponsorship.

Responsibilities

• Develop and execute enterprise-level change management strategies supporting AI platform adoption across federal agencies and security domains.
• Conduct change impact assessments to identify affected stakeholders, processes, systems, and organizational structures.
• Analyze organizational readiness and develop mitigation strategies for resistance, capability gaps, and cultural barriers.
• Design and deliver end-user training programs, including hands-on workshops, virtual sessions, and self-paced learning materials.
• Plan and execute roadshows, demonstrations, and stakeholder engagement activities to build awareness and interest in AI capabilities.
• Create communication plans to provide stakeholders with timely, relevant information throughout the change journey.
• Develop training materials such as user guides, quick reference cards, video tutorials, and job aids.
• Facilitate stakeholder workshops to gather requirements, address concerns, and co-create adoption strategies.
• Build change champion networks and empower advocates to drive grassroots adoption.
• Establish adoption metrics and feedback mechanisms to measure user engagement, satisfaction, and proficiency.
• Conduct stakeholder analysis to identify key influencers, decision-makers, and user communities requiring targeted engagement.
• Develop role-based training curricula for different user personas and job functions.
• Support organizational change initiatives by coaching leadership, facilitating decision-making, and removing adoption barriers.
• Coordinate with Product Management and development teams to align change activities with release schedules and feature rollouts.
• Gather user feedback and lessons learned to inform product improvements and future change strategies.
• Scale change management practices across enterprise environments, maintaining consistency while adapting to organizational contexts.
• Monitor adoption progress and adjust strategies based on metrics, feedback, and emerging challenges.
• Document change management processes, best practices, and lessons learned to support continuous improvement and knowledge transfer.

Benefits

• Accenture Federal Services offers a wide variety of benefits; specific benefits are not detailed in the posting.
• Hands-on experience, certifications, and industry training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior