Change Management Specialist

Elior•Houston, TX

1d•Hybrid

About The Position

The Change Management Specialist supports organizational initiatives and helps team members and leaders adopt new systems, processes, and ways of working. Working closely with the Change Management Manager, project teams, business leaders, HR, and other stakeholders, this role contributes to change planning, communications, training, stakeholder engagement, and adoption efforts across the organization. The position is suited to an adaptable, collaborative professional who is comfortable in a fast-paced environment with evolving priorities and may also contribute to communications, learning and development, and other business initiatives. The position is based at Elior North America's Houston corporate office. The schedule is Monday through Thursday in the office and remote on Fridays, with travel of up to 10–15%. Compensation is $75,000 to $80,000, based on experience.

Requirements

Bachelor's degree or an equivalent combination of education and relevant experience.
At least 3 years of experience in change management, organizational development, communications, project management, human resources, or a related field.
Working knowledge of change management principles, methodologies, and best practices.
Experience supporting stakeholder engagement, change impact assessments, communications, training, or organizational readiness activities.
Strong written and verbal communication skills, including the ability to develop clear, engaging content for varied audiences.
Excellent organizational and project coordination skills, with the ability to manage multiple priorities and deadlines.
Ability to build relationships and collaborate with stakeholders across departments and organizational levels.
Adaptable and proactive, with the ability to take on responsibilities beyond traditional change management as business needs evolve.
Proficiency in Microsoft Office applications, Microsoft Teams, and SharePoint.
Ability to travel up to 10–15%.

Nice To Haves

Experience in Learning & Development, instructional design, training, or employee enablement.
Experience creating or facilitating training sessions, presentations, job aids, quick reference guides, or other learning materials.
Familiarity with Prosci ADKAR or other established change management methodologies.
Experience supporting large-scale organizational transformations, process improvements, or technology implementations.
Change management certification, such as Prosci or Certified Change Management Professional (CCMP).

Responsibilities

Support the development and execution of change management strategies and plans for business projects and organizational initiatives.
Conduct stakeholder assessments, change impact assessments, and readiness evaluations to identify challenges, risks, and opportunities.
Partner with project teams and business leaders to incorporate change management activities into project plans, timelines, and deliverables.
Develop communications—including emails, presentations, FAQs, talking points, toolkits, and SharePoint content—for different audiences.
Create resources and materials to help leaders and team members understand, prepare for, and navigate organizational changes.
Collaborate with subject matter experts and Learning & Development teams to identify training needs and develop supporting materials, job aids, and learning resources.
Support stakeholder engagement activities, change champion networks, meetings, and feedback sessions to encourage participation and adoption.
Track change readiness, employee adoption, and potential resistance; recommend actions to address gaps and improve outcomes.
Maintain project documentation, change management plans, communication calendars, trackers, and other deliverables across multiple initiatives.
Help develop and enhance change management tools, templates, processes, and best practices.
Provide additional support across communications, training, employee engagement, and related initiatives as business needs evolve.