Director, GSINC Change Management & Communications

Johnson & Johnson•Brunswick, OH

10d

About The Position

The Director, GSINC Change Management & Communications is the enterprise change, communications, and adoption leader for Johnson & Johnson’s Global Simplification and Innovation in Contracting (GSINC) transformation. GSINC is creating an integrated, AI-enabled contracting capability intended to make contracting faster, simpler, more consistent, and more valuable to the enterprise by integrating process, policy, templates, technology, data, and intelligence. Reporting through the GSINC Transformation Office, the Director translates the enterprise contracting strategy into coordinated readiness, communications, learning, activation, and sustainment across business groups, functions, regions, contracting communities, and impacted external stakeholders. The Director leads the change and communications team and assigned partner resources, equips executive sponsors and business leaders to lead the change, and integrates stakeholder impact, communications, learning, readiness, and adoption into implementation. Workstream and business leaders retain accountability for functional decisions and outcomes; this role owns the enterprise change approach, stakeholder experience, adoption strategy, and quality of change and communications delivery.

Requirements

Bachelor’s degree or equivalent in organizational development, communications, business, change management, learning, human resources, strategy, psychology, marketing, or a related field.
At least 10 years of relevant experience in enterprise change management, strategic communications, organizational transformation, learning, stakeholder engagement, adoption, business readiness, or related roles.
Proven experience leading change and communications for complex, global, multi-year business and technology transformations.
Strong knowledge of stakeholder analysis, change-impact assessment, sponsor activation, communications strategy, learning, readiness, adoption measurement, reinforcement, and sustainment.
Demonstrated ability to influence senior leaders, translate complexity into clear messages and actions, and lead through a global matrix.
Experience leading employees, matrixed global teams, and external partners.
Up to 15% travel may be required.

Nice To Haves

Master’s degree or advanced education in organizational development, business administration, communications, change leadership, learning, strategy, or a related field.
Experience supporting an executive-sponsored transformation and preparing decision materials, leader briefings, talking points, and audience-specific cascades.
Experience building business-leader, ambassador, change-influencer, advisor, and SME networks.
Certification in a recognized change-management method such as Prosci or ACMP.
Familiarity with contracting, legal and procurement operating models, technology deployment, data and AI-enabled transformation, design thinking, journeys, and adoption analytics.

Responsibilities

Own the integrated GSINC change, communications, learning, readiness, and adoption strategy across the enterprise and implementation waves.
Establish the change operating model, standards, decision rights, approval paths, planning cadence, quality controls, and evidence required for readiness and go-live decisions.
Lead stakeholder segmentation, persona and journey analysis, change-impact assessments, organizational readiness, and cumulative-impact views across policy, process, template, technology, data, and governance changes.
Validate affected populations, business scenarios, local constraints, and readiness risks with business leaders and end users before deployment.
Equip executive committee sponsors, the Steering Committee, and business leaders with actions, messages, decision materials, talking points, and engagement opportunities.
Build and operate networks of business leaders, ambassadors, change influencers, advisors, and subject matter experts with clear roles, cadence, tools, feedback routes, and impact measures.
Own message architecture, audience strategy, channels, communications calendar, approval workflow, campaigns, events, digital resources, and feedback loops.
Translate consistent core messages into audience-specific communications for leaders, employees, contracting communities, and impacted external stakeholders.
Own the learning and performance-support strategy, including role-based learning, training readiness, reinforcement, and sustainment.
Define adoption and experience measures, use feedback and evidence to identify barriers, and drive targeted interventions to improve readiness and sustained use.
Partner with the PMO, workstreams, technology, business activation, and Value Realization to integrate change milestones, evidence, and interventions into the roadmap and deployment gates.
Build and lead employees, matrixed resources, and external partners with clear outcomes, quality standards, coverage models, acceptance criteria, and knowledge-transfer requirements.
Perform other duties as assigned based on business needs.

Benefits

Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligibility to participate in the Company’s long-term incentive program.
Vacation: 120 hours per calendar year, subject to applicable policies and date of hire.
Sick time: 40 hours per calendar year, with specified state-based amounts for Colorado and Washington employees.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.