Associate Director, RDU IT Communications and Change Management

Alexion•Boston, MA

4d•Hybrid

About The Position

The Associate Director of RDU IT Communications and Change Management leads communication and change management efforts within Alexion-Rare Disease Unit (RDU) IT. The role develops and executes strategies to strengthen employee engagement, foster innovation, and drive performance during RDU IT’s transformation, including digital and AI innovation, while aligning initiatives with broader organizational goals. Working closely with the Head of RDU IT, the Associate Director creates visually engaging presentations that reflect AstraZeneca and Alexion co-branding, advises stakeholders on communication practices, and builds trust, credibility, and collaboration through effective multi-channel communications. The role partners with RDU IT leaders, process owners, business areas, Alexion Corporate, and Global IT Communications to plan and deliver communications, engagement, and adoption for technology initiatives and organizational change. It also measures effectiveness and oversees contract resources supporting communication activities.

Requirements

At least 10 years of communications experience, including 5 or more years in a leadership role driving change and communication strategies.
Bachelor’s degree in marketing, communications, journalism, or a related field, or equivalent professional experience.
Proven success in global, fast-paced communications, using innovative strategies to achieve measurable outcomes.
Demonstrated experience leading communications and change enablement for digital transformation, AI, technology adoption, or enterprise IT initiatives.
Experience in employee and leader engagement, change communications, event management, and strategic campaign execution.
Advanced PowerPoint skills, with strong attention to detail, design, and storytelling.
Proficient writing and editing skills, including crafting clear, engaging messages for diverse audiences using multi-channel communication tools.
Expertise in change management and transformation strategies, with measurable success driving enterprise-wide initiatives.
Exceptional problem-solving skills and the ability to navigate ambiguity, adapt to shifting priorities, and guide teams through complex scenarios.
Proven ability to influence and communicate effectively with senior leadership.
Ability to measure communication effectiveness and foster collaboration to advance organizational priorities.

Nice To Haves

Proficiency in Adobe Creative Suite and advanced communication design tools.
Experience in website design and content management for user-friendly digital experiences.
Established track record advising senior leaders on communication and stakeholder engagement strategies.
Experience managing communications for IT transformation initiatives.
Familiarity with change management methodologies and their integration into communication strategies.
Passion for fostering collaboration, driving performance culture, and delivering organizational transformation outcomes.
Strong relationship-building skills across diverse perspectives and the ability to foster an inclusive environment.

Responsibilities

Lead communication initiatives for the Head of RDU IT and the senior leadership team.
Develop and implement a strategic communications plan for RDU IT aligned with business priorities.
Manage communications, engagement, and adoption strategies for AI and digital transformation initiatives, translating technology priorities into practical, human-centered campaigns and leadership communications.
Plan and deliver town halls, leader meetings, blogs and vlogs, organizational announcements, and awards submissions.
Steward RDU IT storytelling, messaging, and branding to ensure clarity, consistency, and strategic alignment.
Support RDU IT employees in developing communication and change management capabilities.
Build and support communication and engagement plans for technology rollouts, product launches, process changes, and user onboarding.
Showcase RDU IT transformation and successes through diverse media channels.
Partner with process owners and leaders across IT and key business areas to enable operational change initiatives.
Collaborate with Alexion Corporate and Global IT Communication teams to align communication and change plans.
Advise RDU IT leadership on executive narratives, leadership messages, and strategy updates.
Measure the effectiveness of communication efforts and change initiatives to drive continuous improvement.
Oversee contract resources supporting communication activities, ensuring compliance and successful delivery.