Coach Jobs

About The Position

Requirements

• 4 years of site or area management experience in a fast-paced warehouse, high-volume production, or grocery fulfillment operational environment.
• Attend and successfully complete all job-required training and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and firearms-authorized training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience managing 24-hour operations.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, recognize, and assign duties to hourly associates; set clear expectations and develop qualified teams.
• Lead teams through teaching, training, active listening, store tours, and feedback about store operations, technology, merchandising, business objectives, and company direction.
• Communicate and implement company transformation initiatives and business solutions.
• Model customer service standards and support customer service, community outreach, and resolution of customer needs, complaints, and issues.
• Develop corrective action plans and lead process-improvement efforts to deliver a high-quality customer experience.
• Review profit and loss statements; assist with budgeting, forecasting, and expense control; and support the financial and sales performance of the designated area.
• Monitor inventory and operational processes and implement plans to control shrink and achieve sales and profit goals.
• Monitor automated equipment and product flow, address freight-flow issues, and reset equipment when needed.
• Monitor equipment interfaces, address basic faults, contact maintenance teams or vendors about unresolved failures, and follow Lockout/Tagout procedures.
• Train MFC technology operators and guide operations teams to minimize operational errors.
• Support picking, replenishment, and staging operations, including tool-free equipment maintenance, clearing faults, exchanging components, and resolving basic software errors.
• Serve as a main point of contact for site incidents, resolve issues where possible, and escalate incidents requiring additional support.
• Participate in communication forums, document and share lessons learned, and communicate continuous-improvement recommendations.
• Make operational decisions related to deliveries, stock, refrigeration breakdowns, work and safety procedures, and MFC order fulfillment.
• Inspect system screens and dashboards, diagnose order and tote flow issues, restore lost totes, address equipment faults and jams, and escalate issues to remote or onsite support.
• Coordinate job-related activities and assignments, maintain stakeholder relationships, support business plans, set and communicate objectives, measure results, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and Open Door Policy.
• Promote belonging, collaboration, accountability, talent development, customer-focused decisions, learning, and continuous improvement.

Benefits

• Performance-based bonus awards and annual or quarterly performance bonuses.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for covered programs.
• Additional pay may include a Regional Pay Zone differential based on location and a Complex Structure differential based on external challenges.
• State pay differential where applicable.