(USA) Overnight Stocking Coach, Non-Complex, Management
About The Position
The Overnight Stocking Coach leads and develops teams and oversees store-area operations. The role teaches, trains, and listens to associates; communicates company direction and business initiatives; supports change; and sets clear expectations. It models exceptional customer service, resolves customer needs and complaints, and leads process improvements to provide a high-quality customer experience. The coach drives sales and financial performance for the designated store area by reviewing profit-and-loss statements, supporting budgeting and forecasting, controlling expenses, and overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops hourly associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. It also coordinates assignments and stakeholder relationships, measures progress toward goals, addresses improvement opportunities, and ensures compliance with company policies and values. The role is expected to foster belonging, build strong and trusting relationships, act with integrity, put customers first, make data-informed decisions, and encourage continuous improvement and learning. Walmart describes the position as eligible for competitive pay, performance-based bonuses, and benefits; the stated annual salary range is $65,000 to $100,000, with additional compensation potentially including performance bonuses and location-based differentials.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Must attend and successfully complete required job trainings and assessments.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
- For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates; communicate and collaborate across levels on store operations, business initiatives, merchandising, and company direction.
- Model customer-service standards, support customer-service initiatives, resolve customer needs and complaints, and implement plans to correct deficiencies and improve the customer experience.
- Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to reduce shrink and achieve sales and profit goals.
- Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize associates, and support staffing and development needs.
- Coordinate and oversee job-related activities and assignments, maintain relationships with stakeholders, communicate goals, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
- Promote a workplace of belonging, build strong relationships, act with integrity, serve customers and members, and support continuous learning and improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase plan
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
