Wellness Coach I

Crossroads YMCA•Hammond, IN
•$11•Onsite

About The Position

The Wellness Coach supports YMCA members as they work toward personal health and wellness goals and behavior changes. The role involves building welcoming, supportive relationships with people of different ages, backgrounds, abilities, and experience levels; offering general wellness information; and connecting members with relevant YMCA programs, group exercise opportunities, and other resources. Coaches use wellness tools, handouts, schedules, and YMCA resources to encourage member knowledge and engagement while maintaining appropriate professional boundaries and referring medical concerns to qualified healthcare professionals. The position also includes maintaining and cleaning wellness equipment, following YMCA policies and safety standards, responding appropriately to emergencies, keeping current with wellness and fitness trends, attending required meetings and trainings, participating in professional development, and supporting fundraising activities and the annual campaign. This is a part-time position at the Hammond Family YMCA in Hammond, Indiana. Pay starts at $11.00 per hour and increases based on experience.

Requirements

  • Must be at least 16 years of age.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to communicate and relate effectively to people from diverse backgrounds, abilities, and socioeconomic circumstances.
  • Ability to read and interpret instructions, procedures, manuals, and other documents.
  • Passion for learning about health, wellness, fitness, and healthy living.
  • Desire and ability to work with people of all ages and backgrounds.
  • Ability to build positive, authentic relationships with members.
  • Willingness to learn, receive feedback, and continue developing wellness knowledge and coaching skills.
  • Ability to communicate effectively through visual, auditory, and verbal communication.
  • Ability to maintain a high level of alertness, concentration, and initiative.
  • Sufficient strength, agility, and mobility to perform job responsibilities; ability to lift up to 50 pounds.
  • Ability to stand, walk, or sit for extended periods, and occasionally bend, lean, kneel, and move throughout the wellness environment.
  • Ability to respond quickly and appropriately to safety concerns or emergency situations.
  • Ability to maintain a neat and professional appearance and demonstrate initiative and sound judgment while working with members.
  • Work flexible hours based on program and member needs, including morning availability.

Nice To Haves

  • Previous experience in fitness, wellness, coaching, customer service, recreation, sports, or youth/family programming is helpful but not required.

Responsibilities

  • Coach members in support of their personal health and wellness goals and desired behavior changes.
  • Check in with members regularly and encourage progress toward personal and program goals.
  • Answer questions and provide general wellness information to help members make informed choices about healthy living.
  • Build authentic relationships with members and create a welcoming environment where everyone feels supported.
  • Help members connect with one another, YMCA programs, group exercise opportunities, and other resources based on their interests and goals.
  • Use wellness tools, handouts, schedules, and other YMCA resources to increase member knowledge and engagement.
  • Help members identify appropriate YMCA programs and resources that support their individual goals.
  • Maintain current knowledge of wellness, fitness, and exercise-industry trends.
  • Maintain and clean wellness equipment according to established schedules and supervisor direction.
  • Follow YMCA policies, procedures, and safety standards.
  • Respond appropriately in emergency situations.
  • Maintain professional boundaries by providing general wellness support and referring members to qualified healthcare professionals when medical concerns arise.
  • Attend required staff meetings and trainings, and participate in professional development opportunities.
  • Support YMCA fundraising activities and the annual campaign.
  • Perform other duties as assigned.

Benefits

  • Free individual YMCA membership
  • Discounts on YMCA programs
  • Voluntary 403(b) retirement savings plan
  • Training and professional development opportunities
  • Career growth opportunities
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