Wellness Coach I

Crossroads YMCA•Crown Point, IN
•Onsite

About The Position

The Wellness Coach I supports YMCA members as they work toward personal health and wellness goals and positive behavior changes. The coach checks in with members, offers general wellness information, builds authentic relationships, and connects members with YMCA programs, group exercise opportunities, and other resources suited to their interests and goals. The role serves people of different ages, backgrounds, abilities, and experience levels in a welcoming and inclusive environment. The position also involves maintaining wellness equipment and resources, following YMCA policies and safety standards, responding appropriately to emergencies, and maintaining professional boundaries by referring medical concerns to qualified healthcare professionals. Coaches attend required meetings, training, and professional development, and support YMCA fundraising activities and the annual campaign. The role is part-time, based at the Dean & Barbara White Southlake YMCA in Crown Point, Indiana. Morning and evening availability Thursday through Sunday is sought; hours are flexible based on program and member needs. Pay starts at $11.00 per hour and increases based on experience.

Requirements

  • Must be at least 16 years of age.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to communicate and relate effectively to people from diverse backgrounds, abilities, and socioeconomic circumstances.
  • Ability to read and interpret instructions, procedures, manuals, and other documents.
  • Passion for learning about health, wellness, fitness, and healthy living.
  • Desire and ability to work with people of all ages and backgrounds.
  • Ability to build positive, authentic relationships with members.
  • Willingness to learn, receive feedback, and continue developing wellness knowledge and coaching skills.
  • Ability to communicate effectively through visual, auditory, and verbal communication.
  • Ability to maintain a high level of alertness, concentration, and initiative.
  • Sufficient strength, agility, and mobility to perform job responsibilities, including lifting up to 50 pounds.
  • Ability to stand, walk, or sit for extended periods and occasionally bend, lean, kneel, and move throughout the wellness environment.
  • Ability to respond quickly and appropriately to safety concerns or emergencies.
  • Ability to maintain a neat and professional appearance and demonstrate initiative and sound judgment while working with members.
  • Morning and evening availability Thursday through Sunday is sought.

Nice To Haves

  • Previous experience in fitness, wellness, coaching, customer service, recreation, sports, or youth/family programming is helpful but not required.

Responsibilities

  • Coach members in support of their personal health and wellness goals and desired behavior changes.
  • Check in with members regularly and encourage progress toward personal and program goals.
  • Answer questions and provide general wellness information to help members make informed choices about healthy living.
  • Build authentic relationships with members and create a welcoming, supportive environment.
  • Connect members with one another, YMCA programs, group exercise opportunities, and other resources based on their interests and goals.
  • Use wellness tools, handouts, schedules, and other YMCA resources to increase member knowledge and engagement.
  • Help members identify appropriate YMCA programs and resources that support their individual goals.
  • Maintain current knowledge of wellness, fitness, and exercise-industry trends.
  • Maintain and clean wellness equipment according to established schedules and supervisor direction.
  • Follow YMCA policies, procedures, and safety standards.
  • Respond appropriately to emergency situations.
  • Maintain professional boundaries and refer members to qualified healthcare professionals when medical concerns arise.
  • Attend required staff meetings, trainings, and professional development opportunities.
  • Support YMCA fundraising activities and the annual campaign.
  • Perform other duties as assigned.

Benefits

  • Free individual YMCA membership
  • Discounts on YMCA programs
  • Voluntary 403(b) retirement savings plan
  • Training and professional development opportunities
  • Career growth opportunities
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