Wellness Coach I

Crossroads YMCA•Crown Point, IN

About The Position

The Wellness Coach I helps YMCA members feel welcomed, supported, and motivated as they work toward healthier lifestyles. The coach supports personal health and wellness goals and behavior changes, checks in with members, provides general wellness information, and connects members with YMCA programs, group exercise opportunities, and other resources. The role serves people of different ages, backgrounds, abilities, and experience levels while maintaining appropriate professional boundaries and referring medical concerns to qualified healthcare professionals. The position also involves maintaining and cleaning wellness equipment and resources, following YMCA policies and safety standards, responding appropriately to emergencies, attending required meetings and training, and supporting YMCA fundraising activities and the annual campaign. Pay starts at $11.00 per hour and increases based on experience. Morning and evening availability Thursday through Sunday is sought.

Requirements

Must be at least 16 years of age.
Excellent interpersonal, communication, and problem-solving skills.
Ability to communicate and relate effectively to people from diverse backgrounds, abilities, and socioeconomic circumstances.
Ability to read and interpret instructions, procedures, manuals, and other documents.
Passion for learning about health, wellness, fitness, and healthy living.
Desire and ability to work with people of all ages and backgrounds.
Ability to build positive, authentic relationships with members.
Willingness to learn, receive feedback, and continue developing wellness knowledge and coaching skills.
Ability to communicate effectively through visual, auditory, and verbal communication.
Ability to maintain a high level of alertness, concentration, and initiative.
Sufficient strength, agility, and mobility to perform job responsibilities, including lifting up to 50 pounds.
Ability to stand, walk, or sit for extended periods and occasionally bend, lean, kneel, and move throughout the wellness environment.
Ability to respond quickly and appropriately to safety concerns or emergency situations.
Ability to maintain a neat and professional appearance and demonstrate initiative and sound judgment while working with members.

Nice To Haves

Previous experience in fitness, wellness, coaching, customer service, recreation, sports, or youth/family programming is helpful but not required.

Responsibilities

Coach members in support of personal health and wellness goals and desired behavior changes.
Check in with members regularly and encourage progress toward personal and program goals.
Answer questions and provide general wellness information to help members make informed choices about healthy living.
Build authentic relationships with members and create a welcoming, supportive environment.
Help members connect with one another, YMCA programs, group exercise opportunities, and other resources based on their interests and goals.
Use wellness tools, handouts, schedules, and other YMCA resources to increase member knowledge and engagement.
Help members identify YMCA programs and resources that support their individual goals.
Maintain current knowledge of wellness, fitness, and exercise-industry trends.
Maintain and clean wellness equipment according to established schedules and supervisor direction.
Follow YMCA policies, procedures, and safety standards.
Respond appropriately to emergency situations and safety concerns.
Maintain professional boundaries by providing general wellness support and referring medical concerns to qualified healthcare professionals.
Attend required staff meetings, trainings, and professional development opportunities.
Support YMCA fundraising activities and the annual campaign.
Perform other duties as assigned.