Fashion Coach

Walmart • Hialeah, FL

6d • $65,000 - $100,000 • Onsite

About The Position

The Fashion Coach supervises, develops, and mentors associates while coordinating store-area activities and supporting customer and business needs. The role includes hiring and training associates, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel they belong. The Fashion Coach leads teams through effective communication, feedback, collaboration, and change, and promotes continuous learning and accountability.

The position models exceptional customer service, supports customer-service initiatives, resolves customer concerns, and develops action plans to address deficiencies and improve the customer experience. It ensures compliance with company policies, procedures, values, and standards of ethics and integrity. The Fashion Coach also drives the designated store area's financial performance by reviewing P&L statements, supporting budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, and addressing shrink to achieve sales and profit goals.

The position is based at the Walmart location at 5851 NW 177th St, Hialeah, Florida. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation. Walmart offers benefits that may include health coverage, financial benefits, paid leave, disability coverage, discounts, education benefits, and other programs, subject to eligibility and plan terms.

Requirements

• Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, and develop associates; assign duties, set expectations, recognize contributions, and support staffing needs.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans and initiatives, communicate goals, measure progress, and address improvement opportunities.
• Lead teams through teaching, training, listening, store tours and feedback, collaboration, and communication about store operations, technology, merchandising, initiatives, and company direction.
• Introduce and lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer-service standards and the One Best Way service model; support customer-service initiatives and ensure customer needs, complaints, and issues are resolved.
• Develop and implement action plans to correct customer-service deficiencies and improve the customer experience.
• Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
• Review and evaluate P&L statements; assist with budgeting, forecasting, and expense control for the designated business area.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Promote a culture of belonging, integrity, teamwork, accountability, customer focus, continuous improvement, and learning.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefits, including tuition, books, and fees for eligible programs.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed