Fashion Coach

Walmart•Hialeah, FL

4d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel they belong. The role coordinates and oversees job-related activities, builds relationships with key stakeholders, supports plans that meet customer and business needs, tracks progress toward goals, and identifies opportunities for improvement. The Fashion Coach leads teams through teaching, coaching, store tours, feedback, and communication about store operations, merchandising, technology, business initiatives, and company direction. The role models exceptional customer service, supports customer service initiatives, resolves customer issues, and develops action plans to improve the customer experience. The position ensures compliance with company policies and procedures and promotes Walmart’s mission, values, ethics, and integrity. It also drives financial performance and sales in the designated store area by reviewing P&L statements, managing budgets and expenses, overseeing merchandise presentation and inventory flow, and taking action to reduce shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart’s stated values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation. The role is based at the Walmart location at 5851 NW 177th St, Hialeah, Florida. Walmart describes a broad benefits package, including health coverage, financial benefits, paid time off, education benefits, and other programs; eligibility and terms may depend on job classification and length of employment.

Requirements

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
Complete all job-required trainings and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop hourly associates; assign duties, set expectations, and recognize contributions.
Promote a belonging mindset and recruit and develop qualified associates to meet staffing needs and support company growth.
Coordinate, complete, and oversee job-related activities and assignments.
Build relationships with key stakeholders and support plans and initiatives that meet customer and business needs.
Identify and communicate goals and objectives, measure progress, build accountability, and address opportunities for improvement.
Lead teams by teaching, training, listening, touring stores, and providing feedback.
Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model and support exceptional customer service by following the One Best Way service model and managing customer service initiatives.
Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies and improve customer experience.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity.
Review and evaluate P&L statements; manage and assist with budgeting, forecasting, and expense control in the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Demonstrate respect, integrity, customer focus, and a commitment to excellence, learning, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts and Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees covered for eligible programs.
Performance-based annual or quarterly bonuses.
Additional compensation may include regional pay zone or complex-structure compensation, depending on position.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.