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(USA) Food & Consumables Coach

Walmart•Lancaster, PA
•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, supports customer service initiatives, and drives the financial performance and sales of the designated store area. The role involves coaching associates, communicating company direction and business objectives, implementing change, and ensuring effective merchandising, inventory flow, seasonal transitions, and operational processes. The Coach reviews profit-and-loss statements, supports budgeting and forecasting, controls expenses, and develops action plans to address shrink and achieve sales and profit goals. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. It coordinates work and initiatives with stakeholders, tracks progress toward goals, addresses improvement opportunities, and promotes continuous learning. The Coach also ensures compliance with company policies and procedures and models Walmart’s values, customer-service standards, ethics, and integrity. The role emphasizes building an inclusive, high-performing team; developing and retaining talent; communicating with impact; serving customers and members; making data-informed decisions; and encouraging continuous improvement and adoption of new technologies. The position is based at the Lancaster, Pennsylvania location. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses and possible pay differentials based on location or role-related factors.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates; listen actively, tour stores, and provide feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
  • Model and support customer-service standards and initiatives; resolve customer needs, complaints, and issues; and develop action plans to correct service deficiencies.
  • Drive the financial performance and sales of the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and meet sales and profit goals.
  • Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and develop qualified associates to meet staffing needs.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and provide guidance on applying them in business processes and practices.
  • Build trusting relationships and high-performing teams, recognize contributions, support associates through change, and promote continuous learning and improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonuses and possible additional compensation, including regional pay zone or complex-structure pay where applicable.

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