Care Manager Jobs

About The Position

Requirements

• RN license required.
• Current Colorado RN license required.
• Valid Colorado state driver’s license and automobile insurance.
• Current CPR certification.
• Bachelor’s degree in health care, business or related field. In lieu of Bachelor’s degree, relevant experience may be considered.
• Three (3) years of responsible supervisor experience in healthcare (hospice experience preferred).

Nice To Haves

• Prior leadership or clinical experience in skilled nursing, assisted living, long-term care, or hospital settings.
• Experience serving as a primary liaison between organizations or departments.
• Experience supporting referral growth, admissions, or service line expansion.
• Familiarity with hospice regulations in facility-based care and survey processes.
• hospice experience preferred

Responsibilities

• Serves as primary clinical liaison with assigned facility partners.
• Builds and maintains strong working relationships with facility leadership and care teams.
• Participates in facility meetings, case reviews, and operational touchpoints as needed.
• Addresses service issues, concerns, and escalations in a timely and professional manner.
• Oversees a dedicated interdisciplinary team assigned to facility-based patients.
• Ensures workflows align with facility schedules, expectations, and care processes.
• Monitors productivity, responsiveness, and continuity of care.
• Coaches staff on professional boundaries and collaboration in facility settings.
• Supports census growth and retention within assigned facilities.
• Ensures compliance with hospice regulations, payer requirements, and organizational standards.
• Monitors documentation quality and care coordination.
• Supports regulatory surveys, audits, and facility inspections.
• Demonstrated ability to lead teams through change and operate effectively in complex, multi-stakeholder environments
• Oversees all direct and indirect patient and family services provided by staff on the interdisciplinary team (IDT).
• Provides management and supervision of the team including recruitment, orientation, training, performance/productivity management, motivation and maintaining records.
• Oversees and monitors their teams’ EMR documentation to ensure timeliness and accuracy, reflecting the appropriate quality, continuity and level of care for patient and family needs.
• Provides supervision, training and support to all direct reports on a regular basis, ensuring best practices are being met to enhance patient and family satisfaction. Emphasizes the importance of quality measures, such as CAHPS, HIS and other industry standards.
• Manages staff workload according to referrals, census and acuity to maximize productivity, efficiency of agency resources and appropriate stewardship. Responsible for ensuring appropriate team/patient staffing ratios are maintained.
• Coordinates and attends meetings, to include IDT/IDG, team discipline, patient conferences and other meetings as needed to ensure coordination of services in all care settings.
• Addresses customer complaints through evaluation and follow-up, taking corrective action if warranted.
• Monitors and enforces compliance with all regulatory agencies governing patient care.
• Actively participates in regulatory surveys and serves as a liaison between the team members and surveyors.
• Participates in operational budget planning and implementation by managing the proper utilization of durable medical equipment (DME), medical supplies, drugs and appropriate patient care staffing levels.
• Partners with the Finance Department to ensure the billing process is accurate and timely.

Benefits

• Mileage and Expense Reimbursement: Sixty-two and a half cents per mile
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000
• Extensive Paid Time Off (PTO/Vacation Pay/Sick Leave): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Career & Logo wear
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Generous Discover-a-Star Team Member Referral Program
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs