Manager Physician Practice - SDMA Madison Adult Care

FMOLHS•Madison, MS

20d

About The Position

Oversees the daily operations of a single primary care site, focusing on physician and staff relationships, customer service, and financial management. Coordinates clinic operations by aligning administrative policies, physician preferences, and patient needs. The role is designed for the FMOL Physician Group model of physician practices with five or more providers or for any specialty practice.

Requirements

Three years of experience in healthcare operations support, including two years of management experience; OR a bachelor's degree and two years of management experience.
High school diploma or equivalent.

Responsibilities

Supervises all front- and back-office staff and conducts weekly staff meetings.
Acts as a liaison between support staff and physicians.
Oversees staff employment activities, including interviewing, performance appraisals, and disciplinary actions.
Maintains time cards, reports hours worked to payroll, and keeps accurate employee files.
Defines and assists with continuing education for staff.
Monitors physician contracts for compliance.
Demonstrates a positive customer-service attitude and resolves patient complaints and employee conflicts in a timely manner.
Maintains open communication with hospital departments, referring physicians, and staff physicians.
Participates in and fosters continuous quality improvement across departments.
Purchases daily operational supplies, controls inventory, and maintains adequate office and medical supply levels.
Practices cost containment and prepares operational, manpower, and capital budgets.
Prepares requested operational and financial reports and adheres to budgets.
Maintains working knowledge of CPT-4 and ICD-9 coding to maximize reimbursement legally.
Oversees billing and collections and ensures compliance with provider contracts and collection policies and procedures.
Prepares and implements policies and procedures, especially for scheduling, billing, and collections.
Maintains specified collection, accounts receivable, point-of-service collection, and new-patient ratios, as well as industry standards for compensation, benefits, supplies, and occupancy.
Ensures compliance with insurance policies and procedures, OSHA, CLIA, COLA, and other applicable local, state, and federal requirements.
Maintains and updates OSHA, CLIA, and COLA compliance.
Administers and tracks physician employment benefits, including Allowed Time Off and professional development.
Uses universal precautions and appropriate personal protective equipment and work practices when tasks may involve exposure to blood or body fluids.
Coordinates organizational processes for collecting information about hazards and safety practices to identify management issues.
Adheres to established policies and procedures, including requirements for personal protective equipment.
Performs other duties as assigned or requested.